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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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They came earlier than expected
May 21, 2020

They came earlier than expected. My Daughter in-law loved the sentiment and devoured them all up. It was nice to be able to get them for her Birthday in remembrance when she took me to Paris last year. Thank you very much.

Date of experience: May 20, 2020
Virginia
1 review
0 helpful votes
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Everything about the order went well. From the ordering, delivery date selected, the quality of the packaging and quality of the food. Amazing

Date of experience: May 20, 2020
Virginia
2 reviews
0 helpful votes
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It was a great surprise for my parents. They got it right when I was told it would arrive. Cold & ready to enjoy!

Date of experience: May 20, 2020
Virginia
1 review
0 helpful votes
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Everything was great
May 21, 2020

Everything was great. I got this as a gift for my sister and it brought her to tears. Thank you for the great service!

Date of experience: May 20, 2020
Virginia
1 review
0 helpful votes
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Both of my orders were delivered on time as scheduled. Both arrived well packaged and were easy to prepare and delicious.
One was for a birthday gift and the recipient was thrilled!

Date of experience: May 20, 2020
Virginia
2 reviews
0 helpful votes
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It was a perfect experience! My friend was so thrilled to get the Essa Bagels it took her back to the time she lived in NY and that's exactly what I wanted! She has posted so much about it on Instagram!@kiradixon that others have ordered because of her posts!

Date of experience: May 20, 2020
Virginia
1 review
0 helpful votes
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Thank you so much for fixing an issue. I received these cookies and they are so fresh and delicious.

Date of experience: May 20, 2020
Virginia
1 review
0 helpful votes
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Great product and seemed to be enjoyed by my mother!

Date of experience: May 20, 2020
Virginia
1 review
0 helpful votes
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Easy to order
May 21, 2020

Easy to order. Cake arrived on time and without damage to contents.

Date of experience: May 20, 2020
Virginia
1 review
0 helpful votes
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Everything was perfect cold, fresh, oysters went that day! Absolutely positively stoked

Date of experience: May 20, 2020
Virginia
1 review
0 helpful votes
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It was easy to use
May 21, 2020

It was easy to use. The order went to family in Memphis Tennessee.

Date of experience: May 20, 2020
Virginia
1 review
0 helpful votes
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The entire experience was perfect. Ordered on line for my auntie in Southern California after receiving a gift myself.

Date of experience: May 20, 2020
Virginia
1 review
0 helpful votes
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Everything was as smooth as it could have possibly been

Date of experience: May 20, 2020
Virginia
1 review
0 helpful votes
Follow Ryann K.
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Everything was delicious and it was so nice to get special treats in the mail!

Date of experience: May 20, 2020
Virginia
1 review
0 helpful votes
Follow Cheryl B.
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First of all the Lobster rolls were delicious. Delivery was right on time as promised. Everything you needed for the lobster rolls was provided. My only wish is that I wish the lobster rolls were bigger, because I love lobster. 2 of my family members had never had lobster rolls before and enjoyed it.

Date of experience: May 20, 2020
Virginia
1 review
0 helpful votes
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It came quickly after the order was fulfilled by the store and they did their part. But, it took them or who ever quite a while to pack the pizzas. But, I've re-ordered already so that means something great happened. Pick up, transportation and delivery was excellent.

Date of experience: May 20, 2020
Virginia
1 review
0 helpful votes
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The delivery was perfect and on time! The cake exceeded my expectations, fresh and delicious!

Date of experience: May 20, 2020
Virginia
1 review
0 helpful votes
Follow Denice M.
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Food arrived on time didn't spend extra days in transit, heating up and well packed. Included preparation instructions.

Date of experience: May 20, 2020
Virginia
1 review
0 helpful votes
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Delivery went well
May 21, 2020

Delivery went well. Everything was nice and fresh.

Date of experience: May 20, 2020
Virginia
1 review
0 helpful votes
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Delivery was on time and everything was perfectly wrapped

Date of experience: May 20, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States