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The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.
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Just about everything... you guys do a really good job. And it helps local businesses everywhere. Good for all. Good for the economy, but maybe not my waistline! :)
Order delivered on time. Problem with packaging which made some contents inedible being dealt with fairly.
Everything the taste was great and they were delivered when you said. Thank you
Everything was perfect from packaging to taste! Thank you
Delivered on date stated at time of order
Ordered as a gift & the recipient loved the food
It all went well... Item ordered arrived on the day and recipient was very happy to receive it.
It all went well. Thank you! Will order again for sure.
Everything went well, the sloppy joe sandwiches were delicious!
The food I ordered came fresh and wonderfully packed. This was my second order from this deli which the recipient stated "keep it coming." Now if the shipping was more affordable that would allow me to place more orders.
Great food. Delivery was very another. Frozen and packed well A+++
Navigating the website was easy and quick. Order arrived on time and intact!
Everything showed up on time. The pies were still frozen! It tasted amazing! We will order more!
Easy to order, food arrived on time, we'll packed, great quality!
Delicious ice cream was well received by the recipient.
Ease of ordering with goldbelly was good. Products shipped as promised by due date. Will recommend using this site to purchase a great variety of food choices.
Great website. Prompt delivery that was well packaged.
Answer: Automated response. Also, i don't like how i have to write 50 characters for a response. Whatever my response isis what my response is.
Answer: Hi Julie! Thanks for reaching out. We proactively monitor all packages and will communicate any possible or actual delays via email directly to you. Please feel free to reach out to us via [email protected] if you have any questions. Thanks!
Answer: They aren't necessarily a scam, but very poor customer service policies. If anything goes wrong with your order, like it did with mine, they just blocked me from their Facebook page so I couldn't leave a review. It's just luck if your order arrives and looks as you would expect and if it doesn't you are out of luck. Just contact local bakeries or restaurants and have them deliver for you, no reason to pay Goldbelly and have a third party who cares nothing about your order throw it around in the back of their truck and deliver it trashed. Goldbelly is unscrupulous and a big risk of wasted money.
Answer: Hi Barbara! Yes, it is the same business- we added the extra L this year. Thanks!
Answer: I received NO credit Goldbelly is not standing behind it.
Answer: Hi Samantha- Goldbely ships the best, most iconic food in the US directly to your door from the very people who produce it. If you have any more questions or are looking for any suggestions please don't hesitate to reach out to us at [email protected] Thanks!
Answer: Hi Karen! Thanks so much for reaching out. We're working on reviews for the individual products, but in the mean time if you have questions on anything or would like any recommendations, please feel free to reach out to our team at [email protected] and we'll help you! Eat Well & Prosper! Capt. Goldbely
Answer: Please follow up again via email, chat or phone for a team member to review so we can further assist.
Answer: Hi there. You can place an order directly on line for the item you wish on www.goldbelly.com. You can also give customer service a call to assist you with placing the order.
Answer: Hi! They are one in the same- though we launched as Goldbely, we added the additional L last year. More L for the same low price :)
Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.

