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Goldbelly Reviews Summary
The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.
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Ordered two items which both arrived on time and were fantastic delicious gifts!
Food was properly frozen and kept cold until arrival
The only problem was... I didnt order enough. Food was fresh, tasty and on time. Encore.
Communication concerning shipping and preparation were excellent. Additionally the food arrived on time, exactly as described and tasted great.
Everything exceeded my expectations. I place my order, which was very easy to find great options. I picked cookies from NY bakery that I love for a special occasion. They arrived on time, in perfect condition and were so fresh! It look exactly like the picture posted. I will definitely use them again, already looking to order something special for birthday that is coming up.
Everything went well. I was extremely pleased with the delicious Mortgage Apple Cake. Thumbs up!
All. Arrived exactly as expected and the exact time ordered.
Easy ordering, shipped on time. Made my son's birthday.
The cookies were delicious! They were worth the wait!
Everything was perfect. Ordering/payment was easy and from there Goldbelly, Prantl's and FedEx handled everything.
Ordering process super easy, item packed and shipped very fast. Quality of baked items remained fresh and looked great upon arrival to destination.
The ribs were so good I can't even put it into words. First thing I did when I tried the ribs was place another order for more ribs. 10/10 experience is an understatement.
The customer service rep was very responsive to my questions and made the ordering process very smooth
Easy to order, daughter received on the day you had said it would be there. She absolutely loved it!
Both the delivery time and the products were perfect.
Delivered in timely fashion; packaged beautifully; product enjoyed by recipient
Arrived on time and in good shape. High quality product.
Easy to browse items and order. Delivery was on time. I liked that I had email updates about my item while in the delivery process too!
Found what I needed which was the perfect gift for a birthday gift. The price was great and delivery was exactly on time. The recipient enjoyed the gift and the stickers!
Well packaged in individual freezer bags, food was just as I remembered.
From the business
Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members