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The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.
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Everything was perfect. My mother absolutely loved the all the food and said it reminded her of childhood visits to Maine
It was delivered on time and the desserts were delicious
Easy ordering. Quick confirmation of order. They let me know me know when my package shipped, with package tracking. Arrived exactly when they said it would.
Packaged well... and it was delicious!
Great selection! Everything arrived on time and in perfect condition!
Thank you
Food delivers on time in good packaging. Food quality is good.
The ordering was easy, the delivery was right on time, the pie was packed well, and the pie was delicious!
Perfect! Very impressed with Pike Place Fish Market
Crab cakes were delicious.
Crab meat not as sweet as it is here in New England.
Quick delivery and my family members loved the food.
Food from Kings was fabulous. Unfortunately one of the vacuum sealed packages leaked so we had to dispose of 1/2 the order. Goldbelly service was prompt (considering the current situation) and provided a satisfactory make good. Happy customer and have referred the service to a number of people after 3 delicious orders.
Easy to place on line order. Arrived a day late but that was okay.
Thank you my dad was thrilled with the pastrami queen!
Pie shipped well and was nicely packaged! Gift ready!
I gave my neighbors 4 of the pizzas. 3 to family members, I kept two! They were totally impressed and said it was the best pizza they had EVER eaten. Thanks for a wonderful experience!
We live in Hawaii and my wife loves Primanti Bros. With the quarantine shutting everything down, there Is not much to do so for her birthday I thought ordering through Goldbelly would be an awesome idea. It was! The food arrived fresh and it was delicious. My wife was really excited along with her sisters who live out here with us. They are all from Pittsburg so having Primanti Bros delivered 5,000 miles away made everyone really happy. Aloha
The pie was delivered on time. I have used your site before and I love all of the options for ordering. I sent this pie as a birthday gift to my brother.
Product arrived, well packed and taste expectations exceeded add.
Everything from ordering to delivery went well. My sister who received the cake slices has raved about how delicious they are!
The food was shipped great and its so fun have a chicago style hot dog with the works.
Great delivery and packaging
Generous portions!
Food tasty
Answer: Automated response. Also, i don't like how i have to write 50 characters for a response. Whatever my response isis what my response is.
Answer: Hi Julie! Thanks for reaching out. We proactively monitor all packages and will communicate any possible or actual delays via email directly to you. Please feel free to reach out to us via [email protected] if you have any questions. Thanks!
Answer: They aren't necessarily a scam, but very poor customer service policies. If anything goes wrong with your order, like it did with mine, they just blocked me from their Facebook page so I couldn't leave a review. It's just luck if your order arrives and looks as you would expect and if it doesn't you are out of luck. Just contact local bakeries or restaurants and have them deliver for you, no reason to pay Goldbelly and have a third party who cares nothing about your order throw it around in the back of their truck and deliver it trashed. Goldbelly is unscrupulous and a big risk of wasted money.
Answer: Hi Barbara! Yes, it is the same business- we added the extra L this year. Thanks!
Answer: I received NO credit Goldbelly is not standing behind it.
Answer: Hi Samantha- Goldbely ships the best, most iconic food in the US directly to your door from the very people who produce it. If you have any more questions or are looking for any suggestions please don't hesitate to reach out to us at [email protected] Thanks!
Answer: Hi Karen! Thanks so much for reaching out. We're working on reviews for the individual products, but in the mean time if you have questions on anything or would like any recommendations, please feel free to reach out to our team at [email protected] and we'll help you! Eat Well & Prosper! Capt. Goldbely
Answer: Please follow up again via email, chat or phone for a team member to review so we can further assist.
Answer: Hi there. You can place an order directly on line for the item you wish on www.goldbelly.com. You can also give customer service a call to assist you with placing the order.
Answer: Hi! They are one in the same- though we launched as Goldbely, we added the additional L last year. More L for the same low price :)
Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.

