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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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The order came exactly when Gold Belly said it would

Date of experience: May 22, 2020
Virginia
1 review
0 helpful votes
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Food quality was excellent and arrived when promised.

Date of experience: May 22, 2020
Virginia
1 review
0 helpful votes
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Delivery when promised and in beautiful condition!

Date of experience: May 22, 2020
Virginia
1 review
0 helpful votes
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My package arrive so fast, the next day! That was so nice and I sure did appreciate it so much. Thank you!

Date of experience: May 22, 2020
Virginia
1 review
0 helpful votes
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The product was delivered on time and the quality was as promised.

Date of experience: May 22, 2020
Virginia
3 reviews
0 helpful votes
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Everything went great with purchasing Pat LaFrieda! My parents loved theirs and already had me place them a second order!

Date of experience: May 22, 2020
Virginia
1 review
0 helpful votes
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Pats Steaks were delicious
May 22, 2020

Pats Steaks were delicious. However, I had ordered 6 plus get 6 free. I only got 8 cheese steaks as opposed to 12.

Date of experience: May 22, 2020
Virginia
1 review
0 helpful votes
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The cake was amazing delicious this is my second one that I sent to my family packing for shipping was wonderful perfect condition thank you so much I will definitely order in by again

Date of experience: May 22, 2020
Virginia
1 review
0 helpful votes
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Delivery was right on time and the cake was delicious!

Date of experience: May 22, 2020
Virginia
1 review
0 helpful votes
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Food is delicious and arrived, surprisingly, on time.

Date of experience: May 22, 2020
Virginia
1 review
0 helpful votes
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Both of my orders were not delivered for Mother's Day.
The Menlo Park order when delivered was great. However the order to Colebrook went very poorly. We didn't get notice of shipping. Unfortunately my daughter in law father passed away. They had to go to Rochester for the funeral. When they returned there Lobster mac was there for a few days. They tried to contact you via email and they are still waiting for a response. Please advise me what you plan to do. It's on my Amex account. I am a charter member since 1958. If it is not resolved I will ask for a refund

Date of experience: May 22, 2020
Virginia
1 review
0 helpful votes
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Ordering, reliable delivery, well packaged. The product/restaurant options are wonderful

Date of experience: May 22, 2020
Virginia
1 review
0 helpful votes
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The shipping (from Atlanta to CA!) was flawless, hand pies arrived still frozen solid. The product (Panbury hand pies) is excellent. I'll definitely order those again.

Date of experience: May 22, 2020
Virginia
1 review
0 helpful votes
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Delivery was right on time
May 22, 2020

Delivery was right on time. Cake was just as we remembered growing up in Pittsburgh. Made my sister's 50th birthday special!.

Date of experience: May 22, 2020
Virginia
2 reviews
0 helpful votes
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Delivered when promised, fun to try foods from different places.

Date of experience: May 22, 2020
Virginia
1 review
0 helpful votes
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Food contents were secured, and in a cooler. The cake was delicious, and beautifully
Decorated, just like photo.

Date of experience: May 22, 2020
Virginia
1 review
0 helpful votes
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Everything
May 22, 2020

Everything.
Took us back to McLoons as we can't get there this summer due to travel restrictions.
Have lived in Spruce Head for 55 years and love "the shack". Will order again for sure.
Thank you!
Posted it on Facebook when the box arrived.

Date of experience: May 22, 2020
Virginia
1 review
0 helpful votes
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My daughter and her family raved about the steamer pot. Food was great and delivered on time.

Date of experience: May 22, 2020
Virginia
1 review
0 helpful votes
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The food arrived promptly and on time. Was as described. Tasted solid

Date of experience: May 22, 2020
Virginia
1 review
0 helpful votes
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Food what I wanted
May 22, 2020

Food what I wanted. The food was great and it was easy to track.

Date of experience: May 22, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States