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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
Follow Shawn A.
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The quality of delivery and overnight shipping were great. The cheesesteak sandwiches were delicious! The instructions were super easy to follow.

Date of experience: May 25, 2020
Virginia
1 review
0 helpful votes
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The delivery was quick and delivered to right location.

Date of experience: May 25, 2020
Virginia
1 review
0 helpful votes
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All was delivered as promised and it was joyfully received and enjoyed!

Date of experience: May 24, 2020
Virginia
1 review
0 helpful votes
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The delivery and ordering process were easy and timed perfectly

Date of experience: May 24, 2020
Virginia
1 review
0 helpful votes
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The delivery was prompt and the food quality was excellent..

Date of experience: May 24, 2020
Virginia
1 review
0 helpful votes
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Carlos Baker cookies were received timely and were very fresh.

Date of experience: May 24, 2020
Virginia
1 review
0 helpful votes
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Delivered right on time! Such a
May 24, 2020

Delivered right on time! Such a blessed surprise!
Thank you!

Date of experience: May 24, 2020
Virginia
2 reviews
0 helpful votes
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The cake arrived on time and kept well in the refrigerator. It was beautiful and absolutely delicious!

Date of experience: May 24, 2020
Virginia
1 review
0 helpful votes
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Everything is find but I am in need of Two Carnegie deli corned beef and cabbage or pastrami I just don't see it let me know please Ed

Date of experience: May 24, 2020
Virginia
1 review
0 helpful votes
Follow Suyapa M.
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Fast delivery, amazing packaging and cakes were delicious!

Date of experience: May 24, 2020
Virginia
1 review
0 helpful votes
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Order was easy, and good communication from the site.

Date of experience: May 24, 2020
Virginia
1 review
0 helpful votes
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The food was delicious
May 24, 2020

The food was delicious. Arrived promptly and was well packed.

Date of experience: May 24, 2020
Virginia
1 review
0 helpful votes
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I was offered delivery on Thursday 5/14 and paid an extra $25. Delivery didn't arrive until Saturday 5/16. I should be refunded my $25 for not receiving my order when promised

Date of experience: May 24, 2020
Virginia
1 review
0 helpful votes
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Ordered Shake Shake
May 24, 2020

Ordered Shake Shake. Delivered on time and delicious!

Date of experience: May 24, 2020
Virginia
1 review
0 helpful votes
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Deliveries went as expected
May 24, 2020

Deliveries went as expected. Ease of use on website

Date of experience: May 24, 2020
Virginia
1 review
0 helpful votes
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Shipping was prompt, the food was still cold and well packed, and the food was delicious.

Date of experience: May 24, 2020
Virginia
1 review
0 helpful votes
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Tried brownie bites just to try out your company. Everything was perfect. Speed of delivery, packaging, look of bites then the best; the taste. Delicious and grabable. Satisfies my urge for a bite of sugar without being tempted to eat whole or more than one brownie. Thanks for great job.

Date of experience: May 24, 2020
Virginia
1 review
0 helpful votes
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They arrived exactly on time
May 24, 2020

They arrived exactly on time. They were well packaged fresh and delicious.

Date of experience: May 24, 2020
Virginia
1 review
0 helpful votes
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Steaks were delivered a day too late and were not safe to eat. Your customer service sent out a new order and it arrived quickly. It was a birthday gift so thank you for correcting the situation so well.

Date of experience: May 24, 2020
Virginia
1 review
0 helpful votes
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Food was delivered on time
May 24, 2020

Food was delivered on time. Food was fresh, recipient was very happy.

Date of experience: May 24, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States