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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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Arrived beautifully packaged
May 25, 2020

Arrived beautifully packaged. Looked beautiful and tasted delicious!

Date of experience: May 25, 2020
Virginia
1 review
0 helpful votes
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Two cakes- how wonderful
May 25, 2020

Two cakes- how wonderful. Packed beautifully. Appreciated Fed-ex ringing the doorbell upon delivery.
Really helps prevent porch package theft.

Date of experience: May 25, 2020
Virginia
1 review
0 helpful votes
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Great service
May 25, 2020

Great service. Needed help changing address. You guys did it quickly.

Date of experience: May 25, 2020
Virginia
1 review
0 helpful votes
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Shipping overnight so the food was not spoiled. The meal for 4 was a birthday gift for my Mom's 81st birthday!. The lobster with rolls & salted butter, the lobster stew and the blueberry bread pudding was all delicious, according to her. It was a long distance gift due to the lockdown and she was so happy!

Date of experience: May 25, 2020
Virginia
1 review
0 helpful votes
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Omg, I bought the rainbow cake for my girlfriend's birthday. She and everyone else in her family loved it! They said delicious too.
Thank you.

Date of experience: May 25, 2020
Virginia
1 review
0 helpful votes
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All food items arrived as advertised. Heating instructions were spot on. The food was fresh and delicious

Date of experience: May 25, 2020
Virginia
1 review
0 helpful votes
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They came exactly when you said
May 25, 2020

They came exactly when you said. They were packed beautifully. Everything was so fresh. I was totally impressed!

Date of experience: May 25, 2020
Virginia
1 review
0 helpful votes
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It was sent as a gift to a couple quarantined in D. C... they love NYC... and Juniors cheescake!

Date of experience: May 25, 2020
Virginia
1 review
0 helpful votes
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From ordering to confirmation to shipping! Arrived right on schedule.

Date of experience: May 25, 2020
Virginia
1 review
0 helpful votes
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Fast shipping
May 25, 2020

Fast shipping. Great packaging. Easy instructions.

Date of experience: May 25, 2020
Virginia
1 review
0 helpful votes
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Shipping was fast and the food was fresh and delicious.

Date of experience: May 25, 2020
Virginia
1 review
0 helpful votes
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The product was delivered timely - it was nice that the cake was available.

Date of experience: May 25, 2020
Virginia
1 review
0 helpful votes
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I thought the pizza was as good as it taste when it's fresh from the restaurant. The delivery was quick and reasonable.

Date of experience: May 25, 2020
Virginia
1 review
0 helpful votes
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Everything arrived in perfect condition and we enjoyed every bite!

Date of experience: May 25, 2020
Virginia
1 review
0 helpful votes
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The ordering process easy and my friend said the Cake that arrived was fantastic.

Date of experience: May 25, 2020
Virginia
1 review
0 helpful votes
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The cake was delicious
June 24, 2020

The cake was delicious. I had to reorder it from Carlos's bakery

Date of experience: May 25, 2020
Virginia
1 review
0 helpful votes
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Pat's are the best
May 25, 2020

Pat's are the best. This was my third time ordering them. I love em.

Date of experience: May 25, 2020
Virginia
1 review
0 helpful votes
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Delivered when promised but somewhat disappointed in product itself.

Date of experience: May 25, 2020
Virginia
1 review
0 helpful votes
Follow Dawn B.
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The Boston cream pie arrived on time and in perfect condition. It was enjoyed by everyone!

Date of experience: May 25, 2020
Virginia
1 review
0 helpful votes
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I found local food to send to a friend several states away. It was perfect!

Date of experience: May 25, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States