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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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It's a nice selection of things from places I've heard of or never been to. Ordering was easy.

Date of experience: May 25, 2020
Virginia
1 review
0 helpful votes
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The entire process
May 26, 2020

The entire process. The website is user friendly, payment is straight forward and delivery has been smooth. Thank you for the updates.

Date of experience: May 25, 2020
Virginia
1 review
0 helpful votes
Follow Loria A.
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I did receive the items I ordered in a timely fashion.

Date of experience: May 25, 2020
Virginia
1 review
0 helpful votes
Follow Justin R.
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The delivery and the food that was delivered was great.

Date of experience: May 25, 2020
Virginia
1 review
0 helpful votes
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Shipped and arrived on time, the cake was still frozen.

Date of experience: May 25, 2020
Virginia
1 review
0 helpful votes
Follow Keir C.
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The whole experience: from ordering, to quick delivery and great product!

Date of experience: May 25, 2020
Virginia
1 review
0 helpful votes
Follow Beth L.
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The Lou Malnati's delivery went fine except the pizzas were much smaller than I expected. The Yonah Schimmel delivery was also fine.

Date of experience: May 25, 2020
Virginia
1 review
0 helpful votes
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Timely delivery, still frozen
May 26, 2020

Timely delivery, still frozen. Cake was delicious.

Date of experience: May 25, 2020
Virginia
1 review
0 helpful votes
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I was informed the entire process and the cake arrived on time in perfect shape.

Date of experience: May 25, 2020
Virginia
1 review
0 helpful votes
Follow Anthony W.
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Wonderful gumbo, promptly shipped, well packaged, suitably still frozen, delicious

Date of experience: May 25, 2020
Virginia
1 review
0 helpful votes
Follow Dale W.
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My pies arrived on my doorstep, frozen with clear instructions. And they were delicious!

Date of experience: May 25, 2020
Virginia
1 review
0 helpful votes
Follow Sean A.
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Everything! Quick delivery, informative and simple instructions included, food remains delicious even when sent cross country!

Date of experience: May 25, 2020
Virginia
1 review
0 helpful votes
Follow Kareem R.
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The cake was shipped right away it was so creamy and soft

Date of experience: May 25, 2020
Virginia
1 review
0 helpful votes
Follow Joel A.
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On-time delivery and product was in good condition.

Date of experience: May 25, 2020
Virginia
1 review
0 helpful votes
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Everything went very well
May 26, 2020

Everything went very well.
Especially appreciated the time stamp on the delivery as I was able to notify the recipient, who lives in a large apartment building in NYC, that something was waiting for him downstairs.

Date of experience: May 25, 2020
Virginia
1 review
0 helpful votes
Follow Estelle W.
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Pizzas were good

Cippiolini way too expensive didn't feed 4 as advertised barely feed two

Date of experience: May 25, 2020
Virginia
1 review
0 helpful votes
Follow Valerie J.
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Our cheesesteaks from Pats were packaged perfectly and they tasted like we were there. It was great to have a taste of home

Date of experience: May 25, 2020
Virginia
1 review
0 helpful votes
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The delivery was on-time, perfectly packaged, and the taste was amazing! :)

Date of experience: May 25, 2020
Virginia
1 review
0 helpful votes
Follow Bruce P.
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The meat pies were absolutely awesome. The best I've ever had. Worth every penny and more.

Date of experience: May 25, 2020
Virginia
1 review
0 helpful votes
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It was super simple and easy to order! Package came right on time, even during this crazy time!

Date of experience: May 25, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States