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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
Follow Duylinh N.
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Delivery time, packaging, storage instructions, and prep instructions. The instructions were very easy to follow.

Date of experience: May 24, 2020
Virginia
1 review
0 helpful votes
Follow Kerri H.
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Cake was delicious and arrived before noon like anticipated.

Date of experience: May 24, 2020
Virginia
1 review
0 helpful votes
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Delivered exactly when said it would be and in perfect condition - thank you

Date of experience: May 23, 2020
Virginia
1 review
0 helpful votes
Follow Margarita P.
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The cake was still frozen and were the rest of the items we ordered. Everything tasted great!

Date of experience: May 23, 2020
Virginia
1 review
0 helpful votes
Follow Karen S.
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The order was delivered on time and my family loved the pizzas!

Date of experience: May 23, 2020
Virginia
1 review
0 helpful votes
Follow Newton F.
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Ordering was easy and delivery as promised on the day.

Date of experience: May 23, 2020
Virginia
1 review
0 helpful votes
Follow Pamela N.
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In spite of a wolf pandemic, price and delivery was excellent.

Date of experience: May 23, 2020
Virginia
2 reviews
0 helpful votes
Follow Clemente A.
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Everything! Amazing smoked black cod! Very tasty and delicious. Shipping was excellent! Got it the next day and intact. Plus my mackerel! So huge pieces! Very happy with my purchase.

Date of experience: May 23, 2020
Virginia
1 review
0 helpful votes
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The herring was delicous but why ship four containers if the shelves life is less than two weeks?
What other products is in your offering?

Date of experience: May 23, 2020
Virginia
1 review
0 helpful votes
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Ordering was easy
May 24, 2020

Ordering was easy. Delivery was on time.
Everyone enjoyed the delicious Magnolia
Bakery Banana Pudding!
Thank you

Date of experience: May 23, 2020
Virginia
2 reviews
0 helpful votes
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Very easy
May 24, 2020

Very easy. And the order was on time and in great conditions tasted amazing also

Date of experience: May 23, 2020
Virginia
2 reviews
0 helpful votes
Follow Maikaaloa C.
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It is really fun to order these special treats from famous bakeries, restaurants and food vendors. For the most part the things we ordered arrived in a timely manner and in good condition. The website is easy to navigate and ordering process is clear and easy. I have been craving cruller donuts and having a hard time locating them in local bakeries.

Date of experience: May 23, 2020
Virginia
1 review
0 helpful votes
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This was a 10 out of 10
May 24, 2020

This was a 10 out of 10. Sent lobsters as a gift and they were terrific. Packaged well and ready to steam. This will be my go-to gift idea. Thank you!

Date of experience: May 23, 2020
Virginia
1 review
0 helpful votes
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Delivery was right on time
May 24, 2020

Delivery was right on time. Product arrived in excellent shape!

Date of experience: May 23, 2020
Virginia
1 review
0 helpful votes
Follow Anne B.
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Perfect delivery, on-time and in terrific condition. Already planning my next order!

Date of experience: May 23, 2020
Virginia
1 review
0 helpful votes
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I really like that Goldbelly is handling Topsailsteamers now. Placed an order for a different site and that too, 100% spot on. Thanks!

Date of experience: May 23, 2020
Virginia
1 review
0 helpful votes
Follow Tami W.
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On time, so yummy, and really fun to get a treat delivered

Date of experience: May 23, 2020
Virginia
1 review
0 helpful votes
Follow Bob C.
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Ordering was easy, Delivery was on time and all product was perfect!

Date of experience: May 23, 2020
Virginia
1 review
0 helpful votes
Follow Richard S.
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The delivery was on time! Best of all my mom and dad absolutely loved the cake... In fact they called me when they ate the last piece and thanked me again! Thank you guys for making their 64th wedding anniversary amazing!

Date of experience: May 23, 2020
Virginia
1 review
0 helpful votes
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It was a great surprise to my family to see what was in the box

Date of experience: May 23, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States