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The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.
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It was delivered on time and in good condition. My Mom said the huckleberry pies were delicious! Thank you!
I love Walter's hot dogs they came so well packed and absolutely ready for the grill
Emmy sQuared was so good! So fresh and just like when I've gone in person! Can't wait to make the beignets
Delivery date was accurate. It arrived in time for dinner! Easy to order.
The ice cream is delicious. The time it took to resolve the defective orders was short.
There was a wide variety of items to order. My order came within a few days of ordering. The ribs tasted good.
Everything was perfect!
First time ordering but not last
Delivery was as promised. I would order again. Was a birthday gift. Food was very good
Food was delivered within 3 days. The ribs from King's were tender and delicious.
Every thing went well and everything was delicious!
Super fast shipping! Came on the exact day it was scheduled! Product was in perfect condition and delicious!
The experience was fantastic! Delivery arrived on time, updates throughout the process and the malasadas were delicious!
The gift came just when it was expected. The recipient was very grateful and said the cookies were delicious
It was easy to order. My Dad loved the cookies we got him for a birthday gift. We will order again!
Once I ordered everything went well. She loved the cake!
I got a package that was damaged and they sent me 2 now packages. Great customer support!
Answer: Automated response. Also, i don't like how i have to write 50 characters for a response. Whatever my response isis what my response is.
Answer: Hi Julie! Thanks for reaching out. We proactively monitor all packages and will communicate any possible or actual delays via email directly to you. Please feel free to reach out to us via [email protected] if you have any questions. Thanks!
Answer: They aren't necessarily a scam, but very poor customer service policies. If anything goes wrong with your order, like it did with mine, they just blocked me from their Facebook page so I couldn't leave a review. It's just luck if your order arrives and looks as you would expect and if it doesn't you are out of luck. Just contact local bakeries or restaurants and have them deliver for you, no reason to pay Goldbelly and have a third party who cares nothing about your order throw it around in the back of their truck and deliver it trashed. Goldbelly is unscrupulous and a big risk of wasted money.
Answer: Hi Barbara! Yes, it is the same business- we added the extra L this year. Thanks!
Answer: I received NO credit Goldbelly is not standing behind it.
Answer: Hi Samantha- Goldbely ships the best, most iconic food in the US directly to your door from the very people who produce it. If you have any more questions or are looking for any suggestions please don't hesitate to reach out to us at [email protected] Thanks!
Answer: Hi Karen! Thanks so much for reaching out. We're working on reviews for the individual products, but in the mean time if you have questions on anything or would like any recommendations, please feel free to reach out to our team at [email protected] and we'll help you! Eat Well & Prosper! Capt. Goldbely
Answer: Please follow up again via email, chat or phone for a team member to review so we can further assist.
Answer: Hi there. You can place an order directly on line for the item you wish on www.goldbelly.com. You can also give customer service a call to assist you with placing the order.
Answer: Hi! They are one in the same- though we launched as Goldbely, we added the additional L last year. More L for the same low price :)
Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.

