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The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.
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I was able to find a kosher bakery that could deliver to my son and his family. They loved it!
Ordering was easy. Delivery went well. Food has been GREAT! Satisfied customer
The latkes were completely thawed out, I have idea how long they were above 40 degrees. We did not eat them
They were able to work out a special order and it was just what I needed
Sent to a friend. She was very impressed with delivery and packaging. Said the food was great.
The food was great and it arrived right on time! Even ice cream was still frozen when delivered.
Deliveries were prompt and food was exactly what I ordered
The pizzas arrived in great shape and were frozen Jocelyn.
The delivery was on time. The cake was packaged beautifully. As well as the cake was absolutely stunning.
Pat La freida gold label burgers were the best. So moist and juicy. I prepared them on the grill and it was an overwhelming sensation.
Prompt delivery. Very well informed about every step of the way.
Fast delivery and one of the best tasting burgers that I have ever had
Thank you so much! All was well. Delivered on time.
Ordering was really simple. And I appreciated the updates on my order status.
Orders came on time. The birthday cake was the best I've ever had. The blue crab were fabulous I have already order other food.
Everything! It was all delivered exactly when it was supposed to and in perfect condition! The cake and pizzas were delicious and made her birthday extra special! Thank you so much!
Over all great experience. The world of food at your finger tips..
Came as promised Correctly packed and burgers are delicious
Fast service. Food was fresh. Recipient was notified upon arrival. Loved the hats.
Answer: Automated response. Also, i don't like how i have to write 50 characters for a response. Whatever my response isis what my response is.
Answer: Hi Julie! Thanks for reaching out. We proactively monitor all packages and will communicate any possible or actual delays via email directly to you. Please feel free to reach out to us via [email protected] if you have any questions. Thanks!
Answer: They aren't necessarily a scam, but very poor customer service policies. If anything goes wrong with your order, like it did with mine, they just blocked me from their Facebook page so I couldn't leave a review. It's just luck if your order arrives and looks as you would expect and if it doesn't you are out of luck. Just contact local bakeries or restaurants and have them deliver for you, no reason to pay Goldbelly and have a third party who cares nothing about your order throw it around in the back of their truck and deliver it trashed. Goldbelly is unscrupulous and a big risk of wasted money.
Answer: Hi Barbara! Yes, it is the same business- we added the extra L this year. Thanks!
Answer: I received NO credit Goldbelly is not standing behind it.
Answer: Hi Samantha- Goldbely ships the best, most iconic food in the US directly to your door from the very people who produce it. If you have any more questions or are looking for any suggestions please don't hesitate to reach out to us at [email protected] Thanks!
Answer: Hi Karen! Thanks so much for reaching out. We're working on reviews for the individual products, but in the mean time if you have questions on anything or would like any recommendations, please feel free to reach out to our team at [email protected] and we'll help you! Eat Well & Prosper! Capt. Goldbely
Answer: Please follow up again via email, chat or phone for a team member to review so we can further assist.
Answer: Hi there. You can place an order directly on line for the item you wish on www.goldbelly.com. You can also give customer service a call to assist you with placing the order.
Answer: Hi! They are one in the same- though we launched as Goldbely, we added the additional L last year. More L for the same low price :)
Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.

