Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Goldbelly

Goldbelly

3.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Goldbelly?
grey stargrey stargrey stargrey stargrey star

Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
This company does not typically respond to reviews

We monitor reviews for authenticity

Virginia
1 review
0 helpful votes
Follow Daniel D.
Unfollow Daniel D.
Share Review
Report Review

Package arrived in time for a wonderful family celebration.

Date of experience: May 26, 2020
Virginia
1 review
0 helpful votes
Follow Karen R.
Unfollow Karen R.
Share Review
Report Review

Order process was easy, communication was great. Recipient said brownies were delicious.

Date of experience: May 26, 2020
Virginia
1 review
0 helpful votes
Follow Amy M.
Unfollow Amy M.
Share Review
Report Review

I was so excited when my order arrived. My favorite pastry Sfogliatelle. I can't get them here in Ohio. They shipped fast, easy to bake and sooo yummy. I will be ordering again.

Date of experience: May 26, 2020
Virginia
1 review
0 helpful votes
Follow June P.
Unfollow June P.
Share Review
Report Review

Everything went well from ordering to delivery. Thank you!

Date of experience: May 26, 2020
Virginia
1 review
0 helpful votes
Follow Georgia Y.
Unfollow Georgia Y.
Share Review
Report Review

Everything the ordering the shipping and the arrival was great

Date of experience: May 26, 2020
Virginia
1 review
0 helpful votes
Follow Jennifer C.
Unfollow Jennifer C.
Share Review
Report Review

The timing was perfect, the
May 26, 2020

The timing was perfect, the communication was awesome and the treats from Magnolia Bakery were in excellent condition!

Date of experience: May 26, 2020
Virginia
1 review
0 helpful votes
Follow Eric S.
Unfollow Eric S.
Share Review
Report Review

Delivered on date promised
May 26, 2020

Delivered on date promised. Especially these days is much appreciated

Date of experience: May 26, 2020
Virginia
1 review
0 helpful votes
Follow Lauren Z.
Unfollow Lauren Z.
Share Review
Report Review

Fast shipping, packaging was great, the recipient loved it, great quality food

Date of experience: May 26, 2020
Virginia
1 review
0 helpful votes
Follow Annabelle L.
Unfollow Annabelle L.
Share Review
Report Review

Good food, delivered intact (saying something for a pie)

Date of experience: May 26, 2020
Virginia
1 review
0 helpful votes
Follow Andrea U.
Unfollow Andrea U.
Share Review
Report Review

Pizza sent from St
May 26, 2020

Pizza sent from St. Louis to Colorado. Pizza arrived frozen on the date promised!

Date of experience: May 26, 2020
Virginia
1 review
0 helpful votes
Follow Nancy L.
Unfollow Nancy L.
Share Review
Report Review

Herbert's Specialty Meats was weak and watery Gumbo with very little seafood. I make better Gumbo and I've only made it twice. Probably the 2nd worse Gumbo I have ever tasted. Just a bowl of bland. The cake was good but way too sweet, full of sugar, but great taste.

Date of experience: May 26, 2020
Virginia
1 review
0 helpful votes
Follow Renee C.
Unfollow Renee C.
Share Review
Report Review

Ribs and beef brisket delicious meat fell off the bone sauce was fabulous

Date of experience: May 26, 2020
Virginia
1 review
0 helpful votes
Follow Carol M.
Unfollow Carol M.
Share Review
Report Review

The cake came frozen and was packed very well. It arrived on time on the day that it was promised.

Date of experience: May 26, 2020
Virginia
1 review
0 helpful votes
Follow Christine K.
Unfollow Christine K.
Share Review
Report Review

Food was yummy, service & delivery excellent - love the delivery notification in advance of actual delivery

Date of experience: May 26, 2020
Virginia
1 review
0 helpful votes
Follow Christine S.
Unfollow Christine S.
Share Review
Report Review

My friend loved her birthday cake. Easy tracking with the shipping details as well.

Date of experience: May 26, 2020
Virginia
1 review
0 helpful votes
Follow Dino R.
Unfollow Dino R.
Share Review
Report Review

I got what I ordered and it came very well packaged.

Date of experience: May 26, 2020
Virginia
1 review
0 helpful votes
Follow Ryan M.
Unfollow Ryan M.
Share Review
Report Review

The ordering process was simple
May 26, 2020

The ordering process was simple. I like the website and interface.

Date of experience: May 26, 2020
Virginia
1 review
0 helpful votes
Follow Jayne R.
Unfollow Jayne R.
Share Review
Report Review

Very well packaged
June 25, 2020

Very well packaged. Good communication. Haven't tried the pizza so I need to reserve judgement.
Glady's bakery makes a very good Angel food cake however the only indication of it being lemon was the color. I wouldn't have ordered it if I knew that it totally lacked a lemon flavor.

Date of experience: May 26, 2020
Virginia
1 review
0 helpful votes
Follow Gail L.
Unfollow Gail L.
Share Review
Report Review

Delivery to to gift recipient went very well! They loved the detailed instructions and were able to assemble and prepare food for a delicious meal

Date of experience: May 26, 2020
Virginia
1 review
0 helpful votes
Follow Opal G.
Unfollow Opal G.
Share Review
Report Review

Lobster rolls were delivered fresh, nicely packed, and delicious!

Date of experience: May 26, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States