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Goldbelly Reviews Summary
The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.
This summary is generated by AI, based on text from customer reviews
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All of my orders except for 1. When I contacted you it was solved with a refund. I am
So happy that I found your website.It is amazing and I will continue to order from you.
The cake was amazing. I was pleasantly surprised how moist it was even after being shipped frozen. Also, I liked that it wasn't too sweet. It was for my sister's bday and we loved it. Thank you! Good job!
Easy to find what I wanted, easy ordering and scheduling, very clear
Carlos bakery was warm on arrival.
Had a bad smell
Unable to eat
The ordering process was easy and the cake was fantastic.
The food itself was great and customer service was super! I was able to make a substitution with no issues!
They made right when one delivery went wrong. Not their fault and certainly not my past experience with them.
The person I bought the gift for loved the cookies.
The food was ok. However I ordered a month in advance for a birthday and showed up two days late.
The cake was beautiful and arrived on requested day still frozen! Thank you for making my quarantined 7 year olds birthday party fun!
Product delivered quickly, in good condition, and still frozen. Great!
Perfect! Delivery on time, but the most important intact and delicious. Thanks
Food arrived right on time and it was packed beautifully
Delivered on time. My recipient was very happy: 0)
I got my order in a timely manner and the product was great.
Expertly packaged. Great instructions. Delicious food.
Second time used---product was 'amazing' per recipient.
From the business
Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members