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Goldbelly Reviews Summary
The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.
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Ordering was seamless, delivery was exactly on time, and the communication was great!
Everything! Delivered right on schedule. Cake was delicious.
I can't say enough good things about this company! The cakes are SO BEAUTIFUL and SO DELICIOUS! Very easy ordering; provided excellent updates and tracking, and they are packed and shipped perfectly!
Ordering was easy, delivered on time, food was awesome.
I got the products that I wanted without having to drive to Pescadero.
And there was no shipping charge.
Everything went well. From ordering to delivery to the product. Packaged perfectly and arrived well!
Everything went perfect I enjoy it and will definitely do it again
Birthday cake that I ordered was delivered on time and my son loved it!
Everything... from the order to the delivery.
I was notified of each step till the day of delivery. Excellent service!
The food items were a huge hit with the person I sent it too and he is super picky!
Great packaging and overall shipping/delivery experience. Excellent product from Shake Shack. This is a really fun service and will likely order again for special occasions.
The pizza still was frozen when it arrived. Most Delicious pizza I've had in awhile. Will buy again. Great product.
They care about the experience the customer has! I have been with them for several years.
Delivered on time and was extraordinarily delicious.
The Shake Shack Burger kit was a birthday surprise for a teen. I wasn't sure if it would arrive on time due to Covid but it was delivered as scheduled and was perfect :)
Timely delivery, appropriate packaging, delicious pizza.
Everything. Selection and quality of the products are exceptional.
Everything! All aspects of the experience was very well executed. I had no issues at all!
Food arrived on time and was good. Easy to prepare
Everything was perfect. My parents were so surprised and so happy! The pizza tasted as if they were at prince st.
From the business
Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members