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The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.
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They were able to deliver great food as a gift to some very deserving recipients.
Easy to order. Quick turnaround on delivery and arrived intact and ready to hear and serve
Love the choices of product to pick from, planning for Fathers Day for my adult children.
Great selection and ease of ordering. Delivered when promised.
Your always very timely with your deliveries
And of course your blue velvet cakes are always
Excellent. Keep doing what your doing.
I was very happy about the arrival of the key lime pie for my mom's birthday
The deserts that I bought came quickly and tasted great.
In using the site, it went away before sending a confirmation and I wasn't sure order was placed. But it was. My sister was so excited to receive the cake for their 50th anniversary even if no one to share with. She put some in the freezer. She has had this torte several times.
This was my first time using Goldbelly and I did not know what to expect. Everything was perfect. Delivery was very fast. The sandwiches were exactly what everyone remembered and loved. Packaging was perfect.
Everything was perfect! I will definitely order again!
Consistent delivery - product still frozen as expected, quality pizza from Cape Cod Cafe in Brockton, Ma
The product arrived on time and most of the cookies tasted fresh.
Everything. Delivery timing was great. The cake wasn't too frozen. I was able to enjoy in a few hours! It's a week later and I'm still enjoying. Tastes great!
Package arrived on time. Cheesecake was cold and package was undamaged. It was delicious.
The order was delivered on time. The cake was really good.
Everything! Food arrived on time, in perfect shape, and is delicious
Answer: Automated response. Also, i don't like how i have to write 50 characters for a response. Whatever my response isis what my response is.
Answer: Hi Julie! Thanks for reaching out. We proactively monitor all packages and will communicate any possible or actual delays via email directly to you. Please feel free to reach out to us via [email protected] if you have any questions. Thanks!
Answer: They aren't necessarily a scam, but very poor customer service policies. If anything goes wrong with your order, like it did with mine, they just blocked me from their Facebook page so I couldn't leave a review. It's just luck if your order arrives and looks as you would expect and if it doesn't you are out of luck. Just contact local bakeries or restaurants and have them deliver for you, no reason to pay Goldbelly and have a third party who cares nothing about your order throw it around in the back of their truck and deliver it trashed. Goldbelly is unscrupulous and a big risk of wasted money.
Answer: Hi Barbara! Yes, it is the same business- we added the extra L this year. Thanks!
Answer: I received NO credit Goldbelly is not standing behind it.
Answer: Hi Samantha- Goldbely ships the best, most iconic food in the US directly to your door from the very people who produce it. If you have any more questions or are looking for any suggestions please don't hesitate to reach out to us at [email protected] Thanks!
Answer: Hi Karen! Thanks so much for reaching out. We're working on reviews for the individual products, but in the mean time if you have questions on anything or would like any recommendations, please feel free to reach out to our team at [email protected] and we'll help you! Eat Well & Prosper! Capt. Goldbely
Answer: Please follow up again via email, chat or phone for a team member to review so we can further assist.
Answer: Hi there. You can place an order directly on line for the item you wish on www.goldbelly.com. You can also give customer service a call to assist you with placing the order.
Answer: Hi! They are one in the same- though we launched as Goldbely, we added the additional L last year. More L for the same low price :)
Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.

