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Goldbelly

3.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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Easy to use website and great selections. Descriptions of food items were detailed. I will definitely order from Goldbelly again and have already told 3 other people about the site.

Date of experience: May 27, 2020
Virginia
1 review
0 helpful votes
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The cake was delicious and absolutely perfect. I will definitely order again ;)

Date of experience: May 27, 2020
Virginia
1 review
0 helpful votes
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Delivery of items was timely and perfect. Really appreciate.

Date of experience: May 27, 2020
Virginia
1 review
0 helpful votes
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My mom loved the quality and freshness of the food

Date of experience: May 27, 2020
Virginia
1 review
0 helpful votes
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Shipping and packaging
June 26, 2020

Shipping and packaging. Cake was packed really well. Received on dry ice and in a cooler.

Date of experience: May 27, 2020
Virginia
1 review
0 helpful votes
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Packaging was excellent
May 27, 2020

Packaging was excellent...
Ordering was convenient...

Date of experience: May 27, 2020
Virginia
1 review
0 helpful votes
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The food was amazing and the quality was fantastic!

Date of experience: May 27, 2020
Virginia
1 review
0 helpful votes
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Excellent choices
May 27, 2020

Excellent choices. Speedy delivery. Handled with care.

Date of experience: May 27, 2020
Virginia
1 review
0 helpful votes
Follow Ceseri M.
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It was delicious and a definite surprise and we seemed to have gotten extra cheese

Date of experience: May 27, 2020
Virginia
1 review
0 helpful votes
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The delivery was amazing
June 26, 2020

The delivery was amazing. This was packed so well and the cheesecake did arrive frozen and perfect!

Date of experience: May 27, 2020
Virginia
3 reviews
0 helpful votes
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It was for a memorial arrived on time and sad best cheesecake ever

Date of experience: May 27, 2020
Virginia
1 review
0 helpful votes
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The sausages are delicious, the packaging is great, and the delivery tracking is appreciated.

Date of experience: May 27, 2020
Virginia
2 reviews
0 helpful votes
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Arrived when it said it would
May 27, 2020

Arrived when it said it would. Cake was whole. Caramel half cake tasted a little stale but a zee are pcin the MW took care if that. I gave the coconut half cake to a recovering friend. Go Sugaree's!

Date of experience: May 27, 2020
Virginia
1 review
0 helpful votes
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The items ordered were received on time, packed well and excellent quality!

Date of experience: May 27, 2020
Virginia
1 review
0 helpful votes
Follow Marlene M.
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It was a gift for my parents and they said the food tasted just like they remembered. Made their day.

Date of experience: May 27, 2020
Virginia
2 reviews
0 helpful votes
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Everything! Best site to order the best food around!

Date of experience: May 27, 2020
Virginia
1 review
0 helpful votes
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Browsing the site was easy enough. Lots of good choices. The assorted Rugelach from Russ & Daughters was the real thing.

Date of experience: May 27, 2020
Virginia
1 review
0 helpful votes
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Packing and shipping done well
May 27, 2020

Packing and shipping done well. And ribs were outstanding!

Date of experience: May 27, 2020
Virginia
1 review
0 helpful votes
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The gift was amazing! I can't wait to order something for myself :)

Date of experience: May 27, 2020
Virginia
1 review
0 helpful votes
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Food arrived frozen as expected
May 27, 2020

Food arrived frozen as expected. Gift well received. Will use again!

Date of experience: May 27, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States