Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Goldbelly

Goldbelly

3.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Goldbelly?
grey stargrey stargrey stargrey stargrey star

Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
This company does not typically respond to reviews

We monitor reviews for authenticity

Virginia
1 review
0 helpful votes
Follow Terrie H.
Unfollow Terrie H.
Share Review
Report Review

It was here on time
June 27, 2020

It was here on time. My daughter had wanted one of buddy's cakes for 6 years.

Date of experience: May 27, 2020
Virginia
1 review
0 helpful votes
Follow Kristin S.
Unfollow Kristin S.
Share Review
Report Review

The brownies were a surprise and received very well. Also was told they were delicious.

Date of experience: May 27, 2020
Virginia
2 reviews
0 helpful votes
Follow Barb H.
Unfollow Barb H.
Share Review
Report Review

All went well
May 28, 2020

All went well. Soups all arrived frozen solid in excellent condition

Date of experience: May 27, 2020
Virginia
1 review
0 helpful votes
Follow Angie R.
Unfollow Angie R.
Share Review
Report Review

Everything for ordering, to confirmation, to delivery on the exact date I requested... on my husband's birthday!

Date of experience: May 27, 2020
Virginia
1 review
0 helpful votes
Follow Becky T.
Unfollow Becky T.
Share Review
Report Review

Free shipping, excellent packaging, timely delivery, excellent product

Date of experience: May 27, 2020
Virginia
1 review
0 helpful votes
Follow Charles O.
Unfollow Charles O.
Share Review
Report Review

Delivery was on time, food was fresh and order was accurate. Very easy to register and order.

Date of experience: May 27, 2020
Virginia
1 review
0 helpful votes
Follow Chris C.
Unfollow Chris C.
Share Review
Report Review

It was a perfect transaction! Steaks arrived perfectly. We followed the directions for reheating, and were transported back to Philly! The rolls were crispy on the outside and so soft on the inside. There was a perfect ratio of steak/onions to bread! It was like being home again. Thank you so much!

Date of experience: May 27, 2020
Virginia
1 review
0 helpful votes
Follow Taylor R.
Unfollow Taylor R.
Share Review
Report Review

Fast delivery! Fresh cheesecake, was a hit at the party!

Date of experience: May 27, 2020
Virginia
1 review
0 helpful votes
Follow Julia F.
Unfollow Julia F.
Share Review
Report Review

Shipped as ordered and on date promised even with this pandemic time :)

Date of experience: May 27, 2020
Virginia
1 review
0 helpful votes
Follow GianCarlo Z.
Unfollow GianCarlo Z.
Share Review
Report Review

Delivery was on time and food items were in perfect condition!

Date of experience: May 27, 2020
Virginia
1 review
0 helpful votes
Follow Sharon B.
Unfollow Sharon B.
Share Review
Report Review

Everything from ordering to delivery. It was amazing!

Date of experience: May 27, 2020
Virginia
1 review
0 helpful votes
Follow Henrietta T.
Unfollow Henrietta T.
Share Review
Report Review

Everything was good
May 28, 2020

Everything was good. From the delivery and when we opened the cakes everything was good

Date of experience: May 27, 2020
Virginia
1 review
0 helpful votes
Follow Jonathan K.
Unfollow Jonathan K.
Share Review
Report Review

Fresh, delicious cake for my wife's birthday. Looked and tasted great. Well packaged. Excellent delivery time.

Date of experience: May 27, 2020
Virginia
2 reviews
0 helpful votes
Follow Danielle W.
Unfollow Danielle W.
Share Review
Report Review

It was great! Cake was absolutely perfect and delicious! Will order from here again!

Date of experience: May 27, 2020
Virginia
1 review
0 helpful votes
Follow Katherine F.
Unfollow Katherine F.
Share Review
Report Review

The meat & veggies arrived a day later than expected and it was an extremely hot day. I was concerned that the package wouldn't be any good by the time it arrived, but to my surprise it was still frozen. We used a couple of packages and they were delicious.

Date of experience: May 27, 2020
Virginia
1 review
0 helpful votes
Follow Luis T.
Unfollow Luis T.
Share Review
Report Review

Food was delivered still frozen and packaged well.

Date of experience: May 27, 2020
Virginia
1 review
0 helpful votes
Follow Julie W.
Unfollow Julie W.
Share Review
Report Review

The order process was easy to use delivered as promised it was a gift and my friend said the food was terrific

Date of experience: May 27, 2020
Virginia
1 review
0 helpful votes
Follow Nancy M.
Unfollow Nancy M.
Share Review
Report Review

Easy ordering
May 28, 2020

Easy ordering. Arrived on time in excellent condition.

Date of experience: May 27, 2020
Virginia
1 review
0 helpful votes
Follow Nicole R.
Unfollow Nicole R.
Share Review
Report Review

I've been bragging to everyone about my delicious Goldbelly order from My Pi! It was my first real Chicago Deep Dish and it did not disappoint!

Date of experience: May 27, 2020
Virginia
1 review
0 helpful votes
Follow Kelly S.
Unfollow Kelly S.
Share Review
Report Review

Ordered and stated delivery date. All on schedule. Crab cakes were fabulous.

Date of experience: May 27, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States