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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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The cake made it from Savannah, GA to Orlando, FL in perfect condition! And, it was delicious!

Date of experience: May 27, 2020
Virginia
2 reviews
0 helpful votes
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The delivery was tracked and the pizza showed up still frozen. The heating directions were great and the pizza turned out delicious.

Date of experience: May 27, 2020
Virginia
1 review
0 helpful votes
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First time using the service
May 28, 2020

First time using the service. Sent a strawberry-rhubarb pie coast-to-coast, from Two Fat Cats in Portland, Maine to California.

Recipient stated the pie arrived "in perfect condition and was extremely well packed".

Many thanks!

Date of experience: May 27, 2020
Virginia
1 review
0 helpful votes
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It was delivered right on time for my brother's 70th birthday and he was so happy. I couldn't be there to see his face but I can only imagine. I had always planned to get the sampler cake before we had the corona virus hit so I was again HAPPY that it did arrive on 5/19/20

Date of experience: May 27, 2020
Virginia
1 review
0 helpful votes
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The wide variety offered; at this point the good delivery. Unfortunately, the recipient has not told me if the products were tasty.
Cannot respond further at this time.

Date of experience: May 27, 2020
Virginia
1 review
0 helpful votes
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It all went well
May 28, 2020

It all went well. This was ordered for my grandson's 21st birthday. He loved it! He was really impressed that it came from Junior's, and said that was the best cake he ever had. He didn't say that to impress me. I knew that he meant it. It was really special for him for one thing, I'm 7 hours away. He told me the kind of cakes he liked, and when I found the combination of both cakes at Junior's, well, there was no going back. I was really happy I found that for him. Thank you Junior's! You made me look really good!

Date of experience: May 27, 2020
Virginia
1 review
0 helpful votes
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On time and prompt notifications - from confirmation to shipping tracking

Date of experience: May 27, 2020
Virginia
1 review
0 helpful votes
Follow Marie-Christine S.
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Ordering, follow up text on delivery, great quality of item

Date of experience: May 27, 2020
Virginia
1 review
0 helpful votes
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Ordering was easy, products shipped and were delivered fast and were delicious! Thank you!

Date of experience: May 27, 2020
Virginia
1 review
0 helpful votes
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Everything! From shipping, delivery, and quality of the Alaskan king crab legs...
I will be purchasing again

Date of experience: May 27, 2020
Virginia
1 review
0 helpful votes
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I didn't realize there were two pies. That was a nice surprise.

Date of experience: May 27, 2020
Virginia
1 review
0 helpful votes
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Everything! From ordering to when it arrived! It was perfect!

Date of experience: May 27, 2020
Virginia
1 review
0 helpful votes
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The cakes from Carlo's bakery arrived in perfect condition! They were delicious!

Date of experience: May 27, 2020
Virginia
1 review
0 helpful votes
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Very easy to order and arrived on time. Sandwiches were excellent!

Date of experience: May 27, 2020
Virginia
1 review
0 helpful votes
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Several of my neighbors had birthdays this was so well packaged. And they all loved the the variety of cake slices. It also impressed them that these came from Carlos Bakery in New Jersey. I like being kind and thoughtful. I am battling kidney cancer and if the end is near for me I want to be remembered for my kindness and thoughtfulness

Date of experience: May 27, 2020
Virginia
1 review
0 helpful votes
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The packaging was amazing
May 28, 2020

The packaging was amazing. So I must say these cakes were for my kids birthdays. So I had a bunch of deliveries coming for around this time. When this particular one came the box was thrown down before I had the chance to see "Perishable" I was so nervous that the cakes would be destroyed. Upon opening the boxes I was amazed to find both cakes intact surrounded by dry ice and packaged so neatly, where it was virtually impossible for the cakes to even slide during transport! Nothing short of amazing! Gold belly this was my first but definitely not my last time ordering. We had the red velvet and vanilla confetti cakes. I Received them Friday as expected and the birthday was Monday I froze them until Sunday. Then refrigerated. Took them out 3 hours before just as instructed it was great! Thanks again!

Date of experience: May 27, 2020
Virginia
1 review
0 helpful votes
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Everything! It was packaged well & maintained safe food temp. Delivered on time, as promised.

Date of experience: May 27, 2020
Virginia
1 review
0 helpful votes
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The pizza was excellent
May 28, 2020

The pizza was excellent. A little expensive but great pizza.

Date of experience: May 27, 2020
Virginia
1 review
0 helpful votes
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Delivery was spot on
May 28, 2020

Delivery was spot on. Food was delicious, well packaged.

Date of experience: May 27, 2020
Virginia
1 review
0 helpful votes
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Delivery was as indicated and product was excellent.

Date of experience: May 27, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States