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Goldbelly Reviews Summary
The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.
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The food that I ordered as a gift was wonderful. The recipient said that the croissants were the best that she has ever had. She also loved the cheeses.
Selections available and ease of ordering/delivery process. Quality was spot on.
Both times ordering went smoothly and items were delivered when anticipated.
I've used you 3 times before, and all was good - from 2 Fat Cats. But this time nothing went well. Food did not arrive in time for dinner, although I had planned for it. It wasn't frozen or fresh, it was just blah. I tried cooking it the night after, and they tasted rotten.
I wrote you, but it was 5 days after the delivery that you wrote me back. I called the store in Baltimore, because I could see it wasn't shipped the night before, and they said, Oh, don't worry it will be there. I would think hard before I'd order anything important from you - $145 bucks for 4 late, stale crabcakes was a total disappointment.
I couldn't check on it, it didn't go out until the night before, so it was so late that
The product was shipped and packaged excellent! The pizza was delicious. I ordered 6 more because the pizza was as that good
The honey glazed, spiral cut ham was, by far, the best ham we've ever eaten! Would buy again in a heartbeat!
The ease of purchase, regular communications, and shipping accuracy were fantastic!
My grandson loves wings, this was a gift for his birthday, he loved it! Thank you.
Fresh, crispy well packaged, delicious. I will order more in the future.
Ordering, tracking, and delivery. This was the best food order experience ever! My food was delicious and now I am going to check out other vendors to order from. Thank you Goldbelly!
The food was fresh on arrival and carefully packed to remain cold. The lobster mac and cheese was yummy. The sfiotelle were the best. It was real treat. And made us think of the ones we got years ago at the original Ferrara bakery at Grand St. NYC
DELICIOSO!
Chocolate cake was delicious and arrived in perfect shape.
Ordering, shipping, everything!
Have already recommended you!
My daughter loved it and she said they were very good!
It was delivered and packed really well. The item was really cold when I received it.
Everything. So simple and so well received. My recipient loved the gift. I want them for myself.
Cake was beautuful AND delicious! Shipped on the exact scheduled day -- totally made our granddaughter 's bday! Thank you!
Shipping was perfectly handled. Pie was one of the best we've had.
The experience was great the delivery was on time.
From the business
Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members