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Goldbelly Reviews Summary
The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.
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The pizzas came on time, packed well and remained frozen. Heating instruction were perfect!
I bought the lobster rolls for my sister in law, who is originally from Massachusetts. She loved them! Said it was one of the best birthday presents she has ever received.
I got the Pat LaFrieds steaks for my brothers birthday and he loved them! As well as my 3 nephews.
The easy of finding gluten free items to send was excellent!
Ease of use when ordering online- tracking provided to know when my foods were delivered to family! Quality and freshness!
Arrived when told it would, in perfect condition. Food tasted great.
Great packaging. Great quality product. Very happy grandsons (and their parents).
Everything. From the timing (shipped on time and arrived on a Saturday on time and actually in time for lunch!), packed perfectly, ice packs still cold and sandwiches fresh and in perfect shape. Great first time ordering from Central Grocery and Goldbelly.
The bagels were good, could not expect them to be any fresher.
Everything. Packages were delivered on time and in good shape. I was very happy.
Reliable on time delivery!
Delicious taste and gorgeous looking cake! Thank you very much! It mad a lonely graduation special! Greetings from Germany!
Instructions really made it seem like we were eating shake shack!
Arrived exactly on time and was very well packaged. Food was a crowd pleaser!
I was skeptical on how a cake was going to arrive unharmed. It arrived perfectly intact. Not a sprinkle out of place.
Perfect way to kick off Memorial Day... Lobster Rolls from the Clam Shack! Shipping and packaging were perfect. Got the round rolls we love this time (last year we got hot dog buns instead...)
You initially followed up on my complaint and offered me a credit.
Once order is placed, great follow up on when deliveries are happening, etc
Easy to find and order what I had in mind and delivery was quick
From the order to delivery everything went according to online information. Delivered frozen in styrofoam with dry ice. Excellent service & product. Will definitely use Goldbelly again!
Everything, got the cakes on time. And they were packaged perfectly
The shipping was fast and I was well kept up to date
From the business
Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members