On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Goldbelly Reviews Summary
The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
The orders were delivered on time and in great condition
Great packing and instructions with PLF. It explained how long the food keeps in transit during different times of year. Only time anything I've ordered from GB had this.
The cake was PERFECT! Delivery was on time. We were beyond pleased! Thank you so so much!
It came when they said it would.
It came well packaged. It was an ice cream cake. So this was important.
Delivery was adjusted due to travel conflicts after a delay in delivery of fish to Pike's Place.
The whole experience was easy. The cake was delicious!
Everything went well with this order. I had to change the date because the recipient was going to be away... No problem The order shipped when it was supposed to and was delivered on the exact day. It was received with excitement, the products were wrapped nicely to keep fresh and the recipient was thrilled.
Delivered on time - well packed. Have ordered many times from Carlos at Goldbelly and they do not disappoint
This order was great and arrived as said and was delicious. Next order of pizza was awful. It was supposed to arrived Friday and arrived today a hot mess and spoiled. Sure hope I get a refund as I have been reccomendinv Goldbelly all over Facebook and want to continue orders.
Food came when advertised and it was absolutely delicious. Cooking instructions were dead on. It's amazing to be able to have these childhood comfort food tastes in a house in a different state in the middle of a pandemic. You're doing god's work over there!
Process was easy, delivery was on time, product was fresh
Shipping was fast and well packaged. Cake arrived in perfect shape. Most of all, it was delicious. Our birthday "girl" was thrilled.
When I went on the website for the actual bakery, they were not going to be able to ship my cupcakes on time, however, Goldbelly did! I got them two days before I needed them in perfect condition in an insulated container with dry ice to keep it from spoiling!
Delivered on time exactly as promised. Food was gift at a local hospital so I was worried it would have a hard time making it in time. All went perfectly and was delicious.
Everything! Delicious food shipped promptly, no need to travel, what more could you ask for?!
Cake arrived very fresh and, although it was incomplete, it was delicious.
Packaging bags kept bagels for much longer than normal
My wife loved how each bagel was individually wrapped. And they're delicious! Cannot get great kosher bagels on Miami Beach sadly.
Shipment of order was on time. Product was fresh and just like actually purchasing in the restaurant.
From the business
Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members