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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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Very well wrapped so apparently didnt matter that they were delivered a day light. I was worried they would turn to rocks but they did not!

Date of experience: June 1, 2020
Virginia
1 review
0 helpful votes
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Fast delivery from New York City to Deep South Texas. Less than 8 hours! The heat here on the Border will ruin anything! My Cronuts made it with minimal loss of freshness.

Date of experience: June 1, 2020
Virginia
2 reviews
0 helpful votes
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Delivered when promised, and really superb food, just as pictured. What a delightful experience!

Date of experience: June 1, 2020
Virginia
1 review
0 helpful votes
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Delivery was perfect! My boss was actually on a team meeting call and the pie arrived so he was surprised and the team got to be part of the fun! He said the family enjoyed the pie and it was great!

Date of experience: June 1, 2020
Virginia
1 review
0 helpful votes
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Easy to order online and was shipped and received the day I asked for.

Date of experience: June 1, 2020
Virginia
1 review
0 helpful votes
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Easy to order and was a gift for my granddaughter. Was delivered without problems. She was very happy with gift. Thank you for all you do. Debbie

Date of experience: June 1, 2020
Virginia
1 review
0 helpful votes
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Delivery was timely and subs were delicious. Only complaint, not enough Wiz.

Date of experience: June 1, 2020
Virginia
1 review
0 helpful votes
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Order came on time and was packed well. I wasn't worried about spoilage and it was as described. The lobster itself was amazing... was pleasantly surprised at receiving full lobster tail and claw meat. Really delicious. If I'm ever in Maine I'll look you all up.

Date of experience: June 1, 2020
Virginia
1 review
0 helpful votes
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Item arrived cold and as promised in a timely fashion. But the bucket to cook it in was flimsy and I didn't trust cooking in it, so I used my own saucepans.

Date of experience: June 1, 2020
Virginia
1 review
0 helpful votes
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Our ice cream arrived frozen
Ad our Lobster rolls were fresh and fantastic!

Date of experience: June 1, 2020
Virginia
1 review
0 helpful votes
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Order was on time and packaged correctly... my confidence level has gained trust in Goldbelly... since my last order... very good indeed...

Date of experience: June 1, 2020
Virginia
1 review
0 helpful votes
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Easy to order, great selection of restaurants to choose from. Delivery estimates accurate.

Date of experience: June 1, 2020
Virginia
1 review
0 helpful votes
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Easy web site to find things and place order. Orders were delivered on time, secure packaging.

Date of experience: June 1, 2020
Virginia
2 reviews
0 helpful votes
Follow Nell M.
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The ease of ordering and receiving a delicious treat

Date of experience: June 1, 2020
Virginia
1 review
0 helpful votes
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Was delivered on time
June 1, 2020

Was delivered on time. I sent this as a gift. My friends loved this blueberry coffee cake. It was gone in 3 days.

Date of experience: June 1, 2020
Virginia
1 review
0 helpful votes
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Ordering was easy
June 1, 2020

Ordering was easy. Shipping was quick. Cake was delicious I was told.

Date of experience: May 31, 2020
Virginia
1 review
0 helpful votes
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The lobster macaroni was delicious. I had a young man over he looked at the pie an ddc couldn't stop looking at it until he got a piece. He never saw a pie like the pie.

Date of experience: May 31, 2020
Virginia
1 review
0 helpful votes
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Everything was delivered quickly, perfectly packed and was delicious

Date of experience: May 31, 2020
Virginia
1 review
0 helpful votes
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The brownies are awesome - kids and grand-kids loved them, so did my coworkers!

Date of experience: May 31, 2020
Virginia
1 review
0 helpful votes
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They are issuing me credit since my cake arrived 4 days late. Just waiting to get a notice on how to use my credit

Date of experience: May 31, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States