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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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Great selection, reasonable prices (i had a coupon that helped), great communication, fast delivery

Date of experience: June 1, 2020
Virginia
1 review
0 helpful votes
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Site was easy to use, delivery came on time and food was super fresh

Date of experience: June 1, 2020
Virginia
2 reviews
0 helpful votes
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The ordering was easy
June 1, 2020

The ordering was easy. The cake was delivered on time and met our expectations! I will order from you again.

Date of experience: June 1, 2020
Virginia
1 review
0 helpful votes
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CAKE WAS FINE THEY REALLY LOVED IT. DISAPPOINTED CAKE SOCKS
DID NOT ARRIVE WITH THE CAKE RUINED EFFECT OF THE SUPRISE

Date of experience: June 1, 2020
Virginia
2 reviews
0 helpful votes
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It was shipped on time and was moist and absolutely delicious!

Date of experience: June 1, 2020
Virginia
1 review
0 helpful votes
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Brine was great on the oysters and the crawfish were plump and tender!

Date of experience: June 1, 2020
Virginia
1 review
0 helpful votes
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It all came on time and it is a great way to get special foods.

Date of experience: June 1, 2020
Virginia
1 review
0 helpful votes
Follow Gloria A.
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Your offerings and the opportunity to get hometown favorites delivered overshadows any negatives

Date of experience: June 1, 2020
Virginia
1 review
0 helpful votes
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Everything was a breeze from start to finishing the food. Easy website, fast and reliable shipping, and best of all... DELICIOUS FOOD!

Date of experience: June 1, 2020
Virginia
1 review
0 helpful votes
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I'm very pleased with most of the products I have received.

Date of experience: June 1, 2020
Virginia
2 reviews
1 helpful vote
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The food items arrived perfectly and tasted wonderful!

Date of experience: June 1, 2020
Virginia
1 review
0 helpful votes
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Order came on time
June 1, 2020

Order came on time. The ice cream was ice cold and the cookies were great. My Mom loved them as a birthday surprise. Said it was delicious. Thank you for a great gift idea.

Date of experience: June 1, 2020
Virginia
1 review
0 helpful votes
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The taste was still there for 2 days after purchase.

Date of experience: June 1, 2020
Virginia
1 review
0 helpful votes
Follow Nicholas W.
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Everything arrived on time and very well packaged.

Date of experience: June 1, 2020
Virginia
1 review
0 helpful votes
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Delivery got here around 2pm ca
June 1, 2020

Delivery got here around 2pm ca time
The issue below was taken care of within a week
I willl use goldbelly again

Date of experience: June 1, 2020
Virginia
2 reviews
0 helpful votes
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Good selection of places to choose from, good quality products. Fair prices, easy to order and send gift message.

Date of experience: June 1, 2020
Virginia
1 review
0 helpful votes
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Great selection
June 1, 2020

Great selection. Great delivery notifications. Food delivered in good condition.

Date of experience: June 1, 2020
Virginia
1 review
0 helpful votes
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Shipping, communication, layout and use of the website

Date of experience: June 1, 2020
Virginia
1 review
0 helpful votes
Follow Lauren W.
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Quick and gracious customer service. Package arrived on time, with zero problems. Thank you!

Date of experience: June 1, 2020
Virginia
1 review
0 helpful votes
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Difficult to navigate & stay on site that I was ordering from. Had to keep going out & return to the Goldbelly then the actual site I was trying to order from.

Date of experience: June 1, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States