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The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.
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I truly loved everything about it with such fast shipping great price and a tasty very early birthday cake for my sister:-) thanks kyle schu!
Pizzas were delicious, was expecting a delay in getting them but they came right away...
The ordering experience was easy and my items were delivered on time
First, the website was easy to use and visually appealing. Second, the prices and shipping were very reasonable. Third, the cake was delivered and it actually looked like the image on the website! Fourth, it was on time for delivery (perfect for the birthday!)! I would highly recommend this company and will be using it again in the future.
Everything went well. Product arrived on time, perfectly packed and was delicious! I can't wait to do my next order.
The delivery was quick, the cookies were delicious and the package was beautifully presented.
Delivery was good. Site easy to use. Taste of food was good.
The pie and cake I ordered were perfect. So was the lobster rolls. They arrived cold and were amazing.
The packaging was amazing! The ice cream was still completely frozen. The cookies and ice cream were delicious.
On time delivery, rave reviews from the recipient.
Easy to use and order, all the information I needed was readily available to complete my purchase, timely notifications on my shipment, great selection of vendors to choose from
Very wonderful. A bit more of the vinegar sauce (1 bottle for two lbs) would have been nice.
The cake arrived in perfect condition and tasted amazing
Well packaged, delivered on date stated, just like getting it at the store in NO.
Answer: Automated response. Also, i don't like how i have to write 50 characters for a response. Whatever my response isis what my response is.
Answer: Hi Julie! Thanks for reaching out. We proactively monitor all packages and will communicate any possible or actual delays via email directly to you. Please feel free to reach out to us via [email protected] if you have any questions. Thanks!
Answer: They aren't necessarily a scam, but very poor customer service policies. If anything goes wrong with your order, like it did with mine, they just blocked me from their Facebook page so I couldn't leave a review. It's just luck if your order arrives and looks as you would expect and if it doesn't you are out of luck. Just contact local bakeries or restaurants and have them deliver for you, no reason to pay Goldbelly and have a third party who cares nothing about your order throw it around in the back of their truck and deliver it trashed. Goldbelly is unscrupulous and a big risk of wasted money.
Answer: Hi Barbara! Yes, it is the same business- we added the extra L this year. Thanks!
Answer: I received NO credit Goldbelly is not standing behind it.
Answer: Hi Samantha- Goldbely ships the best, most iconic food in the US directly to your door from the very people who produce it. If you have any more questions or are looking for any suggestions please don't hesitate to reach out to us at [email protected] Thanks!
Answer: Hi Karen! Thanks so much for reaching out. We're working on reviews for the individual products, but in the mean time if you have questions on anything or would like any recommendations, please feel free to reach out to our team at [email protected] and we'll help you! Eat Well & Prosper! Capt. Goldbely
Answer: Please follow up again via email, chat or phone for a team member to review so we can further assist.
Answer: Hi there. You can place an order directly on line for the item you wish on www.goldbelly.com. You can also give customer service a call to assist you with placing the order.
Answer: Hi! They are one in the same- though we launched as Goldbely, we added the additional L last year. More L for the same low price :)
Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.

