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Goldbelly Reviews Summary
The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.
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Ordering was a smooth process; items shipped and arrived on schedule with clear instructions; food was delicious!
It was delivered when it said it would be and the recipient loved it!
Ordering was a snap. Got 20lbs of crawfish for sons graduation in Florida. He misses New Orleans food. Will use this site again. Easy to maneuver. YOU ROCK! Thanks again. Ginny Bailey
Cake arrived in tact. I worried about possible lack of refrigeration it needed but it seemed OK.
Everything! Package came on time and was so yummy!
Delivery was spot on, needed it for a special occasion and it was great.
The package came at the time stated in the shipping. It was great!
The delivery and timing were perfect! Food arrived fresh and in perfect condition.
Shipping was super fast and only a day after when I had asked for it! (Understandable because of COVID, I am shocked it got here as quickly as it did!)
The veggie soup is rich, flavorful and filling. Both the potato and spinach knishes are fantastic. Both item freeze well and reheat beautifully. I expect we will stock up when fall arrives; we can't wait to try the split pea soup!
The food was excellent. The delivery was as expected and the communication was outstanding. Everything exceeded my expectations.
Delicious selection. Nothing like being locked down with a great selection of blue cheeses. I don't have to share... except a tiny bit of GSD.
Delivery was on time and the bakery goods were awesome.
The pizza arrived still frozen- no problems with delivery
I love Goldbelly I'm general. I am usually very pleased with my food. I was pretty disappointed in the fruit I received from this vendor.
The food was fantastic. Arrived in a cooler type container in good condition, ready to cook.
Very easy process, clear shipping timeline, and consistent updates about order. Great overall experience.
Arrived still frozen, packaged well (minimal box damage to the cake). Everything was delicious. I put half the cake in the freezer as it's such a large cake.
Easy ordering process and quick delivery times, oh and let's not forget how great the food is. :)
From the business
Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members