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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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Came when it said it would
June 2, 2020

Came when it said it would. Was packaged correctly. Got exactly what I expected.

Date of experience: June 2, 2020
Virginia
1 review
0 helpful votes
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Excellent updates and product care information. Delivered on schedule.

Date of experience: June 2, 2020
Virginia
1 review
0 helpful votes
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Arrived promptly and cold
June 2, 2020

Arrived promptly and cold. Gave as a gift and I was told how delicious it was.

Date of experience: June 2, 2020
Virginia
2 reviews
0 helpful votes
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It was easy to order, track and delivery was on time. Love NYC bagels

Date of experience: June 2, 2020
Virginia
1 review
0 helpful votes
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Arrived on time and well packed
June 2, 2020

Arrived on time and well packed. Product was excellent.

Date of experience: June 2, 2020
Virginia
1 review
0 helpful votes
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Product was delicious and fast and the customer service was fantastic.

Date of experience: June 2, 2020
Virginia
1 review
0 helpful votes
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Delivery came on time and the recipient loved the food!

Date of experience: June 2, 2020
Virginia
1 review
0 helpful votes
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Order came on time
June 2, 2020

Order came on time. Hot Dogs were still cold. All was good.

Date of experience: June 2, 2020
Virginia
1 review
0 helpful votes
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It all did from soup to nuts
June 2, 2020

It all did from soup to nuts... the order was fast, and delivered as advertised, sent as a gift to a friend, and she loved it. Thank you for making her birthday special.

Date of experience: June 2, 2020
Virginia
1 review
0 helpful votes
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Chicago Italian beef to Michigan sister on her birthday during lockdown.
Amen for you guys...
Awesome service.

Date of experience: June 2, 2020
Virginia
2 reviews
0 helpful votes
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Good food, great price, received in a timely manner. If the beer and the smells were there, it would almost be like being there!

Date of experience: June 2, 2020
Virginia
1 review
0 helpful votes
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Delivery was early
June 2, 2020

Delivery was early. But first cake was melted. I messaged Carlos asking if this was normal and they said no, and another cake was overnighted for my daughters birthday

Date of experience: June 2, 2020
Virginia
1 review
0 helpful votes
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The order arrived as promised
June 2, 2020

The order arrived as promised. And the food was delicious.

Date of experience: June 2, 2020
Pennsylvania
1 review
2 helpful votes
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Terrible customer service experience. Complete disregard of facts related to an order which was shorted.

Date of experience: June 2, 2020
Virginia
1 review
0 helpful votes
Follow Charlie M.
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Cake was delivered in excellent condition, still frozen. Thank you

Date of experience: June 2, 2020
Virginia
2 reviews
0 helpful votes
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Delivery of very fresh desserts was perfect. Thank you.

Date of experience: June 2, 2020
Virginia
2 reviews
0 helpful votes
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Delivery on time, and updates when delivered. Packaging adequate and contents protected.

Date of experience: June 2, 2020
Virginia
1 review
0 helpful votes
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Item arrived fresh and packed well. Very happy with transaction.

Date of experience: June 2, 2020
Virginia
1 review
0 helpful votes
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Everything shipped across the country as intended. Even with my mistake of the wrong address that was quickly corrected and delivered on time to Or.

Date of experience: June 2, 2020
Virginia
1 review
0 helpful votes
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Order process went smoothly and cake was absolutely delicious. I already ordered another.

Date of experience: June 2, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States