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The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.
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Was a gift
Arrived on time
Recipient was delighted with contents
All positive - from the communications about the delivery to the state of the package upon delivery! Thank you for making this gift possible!
Delivery was on time. Item undated. Quality was great.
Fresh, arrived when they said they would, and wrapped well! THEY WERE DELICIOUS AND THEY FREEZE VERY WELL!
Everything, cannot wait to try another order from another partner!
Deliery was on time and my father truly enjoyed his cake! He said it was so delicious he didnt want to share with any of his friends! THANK YOU GOLDBELLY!
The delivery was well timed and the food was delicious!
It was packaged fro, en and in great shape! I loved it!
The cake looked amazing, it was delivered on time, it was still frozen and tasted incredibly delicious! My son loved it
I already received the German Chocolate cake from Savannah Candy Kitchen. OMG! Perfect cake and arrived on time and in awesome condition. I ordered another one. Yumo! Do not hesitate. Your taste buds will be delighted.
The cake arrived on the estimated delivery date and was delicious!
Two out of three went well. I only got one of the three Gino's pizzas but they are on their way now.
Food was delicious although described for 2 to 3 people it was quite small
The rainbow cake was delicious and yummy the rainbow cookies my family enjoyed all of it.
We got what we wanted at a fair price in a reasonable time.
All good here!
Delivery was right on time even with the craziness of the pandemic, the safety instructions of the package that included dry ice, and the quality of the cakes!
Answer: Automated response. Also, i don't like how i have to write 50 characters for a response. Whatever my response isis what my response is.
Answer: Hi Julie! Thanks for reaching out. We proactively monitor all packages and will communicate any possible or actual delays via email directly to you. Please feel free to reach out to us via [email protected] if you have any questions. Thanks!
Answer: They aren't necessarily a scam, but very poor customer service policies. If anything goes wrong with your order, like it did with mine, they just blocked me from their Facebook page so I couldn't leave a review. It's just luck if your order arrives and looks as you would expect and if it doesn't you are out of luck. Just contact local bakeries or restaurants and have them deliver for you, no reason to pay Goldbelly and have a third party who cares nothing about your order throw it around in the back of their truck and deliver it trashed. Goldbelly is unscrupulous and a big risk of wasted money.
Answer: Hi Barbara! Yes, it is the same business- we added the extra L this year. Thanks!
Answer: I received NO credit Goldbelly is not standing behind it.
Answer: Hi Samantha- Goldbely ships the best, most iconic food in the US directly to your door from the very people who produce it. If you have any more questions or are looking for any suggestions please don't hesitate to reach out to us at [email protected] Thanks!
Answer: Hi Karen! Thanks so much for reaching out. We're working on reviews for the individual products, but in the mean time if you have questions on anything or would like any recommendations, please feel free to reach out to our team at [email protected] and we'll help you! Eat Well & Prosper! Capt. Goldbely
Answer: Please follow up again via email, chat or phone for a team member to review so we can further assist.
Answer: Hi there. You can place an order directly on line for the item you wish on www.goldbelly.com. You can also give customer service a call to assist you with placing the order.
Answer: Hi! They are one in the same- though we launched as Goldbely, we added the additional L last year. More L for the same low price :)
Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.

