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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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Arrived as scheduled, and my friend loved the cake!

Date of experience: June 2, 2020
Virginia
1 review
0 helpful votes
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The idea that we can get our favorite foods delivered from all over the country is amazing.

Date of experience: June 2, 2020
Virginia
1 review
0 helpful votes
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Easy to order; easy to find what you're looking for on the site. All around great experience! And thank you for making these amazing foods available when we can't get out due to COVID!

Date of experience: June 2, 2020
Virginia
1 review
0 helpful votes
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My dad said they were THE BEST crab cakes he'd ever eaten and he's 88. Made a great birthday/Fathers day gift.

Date of experience: June 2, 2020
Virginia
1 review
0 helpful votes
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Personalized customer service
June 2, 2020

Personalized customer service. First order was delayed & expired and Zack reached out to coordinate another order which shipped on time.

Date of experience: June 2, 2020
Virginia
1 review
0 helpful votes
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Delivery was on time or ahead of predicted arrival. Ordering was easy and quick. I'm from Kansas City and the povitica from Strawberry Hill Baking Co was as good as I remember it when I was growing up, low those many years ago.

Date of experience: June 2, 2020
Virginia
1 review
0 helpful votes
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Delivered on time, still cold
June 2, 2020

Delivered on time, still cold. Updates were really helpful

Date of experience: June 2, 2020
Virginia
1 review
0 helpful votes
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Selection was good, ordering was simple, and delivery was on time.

Date of experience: June 2, 2020
Virginia
1 review
0 helpful votes
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Communication and accurate delivery to various locations

Date of experience: June 2, 2020
Virginia
1 review
0 helpful votes
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Everything was absolutely delicious! Will order again in the future.

Date of experience: June 2, 2020
Virginia
1 review
0 helpful votes
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Found what I was looking for
June 2, 2020

Found what I was looking for. Not a difficult process to check out. Item came on time.

Date of experience: June 2, 2020
Virginia
2 reviews
0 helpful votes
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Shipping, ease of ordering, price after discount! Quality of product.

Date of experience: June 2, 2020
Virginia
1 review
0 helpful votes
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Everything was perfect! Delivery was on time and the lobster was scrumptious! It tasted like it had just been fished and cooked,

Date of experience: June 2, 2020
Virginia
1 review
0 helpful votes
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Pat's Steaks arrived on time and tasted delicious.

Date of experience: June 2, 2020
Virginia
1 review
0 helpful votes
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The order arrived on time
June 2, 2020

The order arrived on time. It was delicious. Something to perk us up.

Date of experience: June 2, 2020
Virginia
1 review
0 helpful votes
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The taste was great and it was delivered right on time.

Date of experience: June 2, 2020
Virginia
2 reviews
0 helpful votes
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Everything
June 2, 2020

Everything. Arrived when it said it would and the product was fresh and delicious.

Date of experience: June 2, 2020
Virginia
1 review
0 helpful votes
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The ordering, customer service, and fish were all great.

Date of experience: June 2, 2020
Virginia
1 review
0 helpful votes
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The cake was delicious! And it was delivered on time.

Date of experience: June 2, 2020
Virginia
1 review
0 helpful votes
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The sloppy joes were just as I remembered them from my childhood. They were perfectly fresh and well rapped. Hard to believe they went from NJ to VA.

Date of experience: June 2, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States