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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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From ordering to the time they said they would deliver, right on the money!

Date of experience: June 3, 2020
Virginia
1 review
0 helpful votes
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Everything went well, the delivery was very fast, and the cake was great.

Date of experience: June 3, 2020
Virginia
1 review
0 helpful votes
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I was worried the gelato was going to melt in transit, but it arrived frozen and ready to eat. All 6 flavors I selected were delicious!

Date of experience: June 3, 2020
Virginia
1 review
0 helpful votes
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The order arrived in excellent condition and on time.

Date of experience: June 3, 2020
Virginia
1 review
0 helpful votes
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Order was easy to place, and it arrived in the correct date.

Date of experience: June 3, 2020
Virginia
1 review
0 helpful votes
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Delicious options, easy to place the order with other businesses. Good communications.

Date of experience: June 3, 2020
Virginia
2 reviews
0 helpful votes
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First, the delivery and condition of cake. Tasted wonderful.

Date of experience: June 3, 2020
Virginia
1 review
0 helpful votes
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Food arrived promptly and well packed and had good flavor.

Date of experience: June 3, 2020
Virginia
1 review
0 helpful votes
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We got a taste from home! Coney
June 3, 2020

We got a taste from home! Coney I-Lander is like none other! They are the best and you brought them to us in Florida!

Date of experience: June 3, 2020
Virginia
1 review
0 helpful votes
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The carrot cake was a big success and arrived on time!

Date of experience: June 3, 2020
Virginia
2 reviews
0 helpful votes
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I had sent it to my sons girlfriend for her college graduation. They said it was pure heaven! It was also sent in a timely matter and delivered when you said it would.

Date of experience: June 3, 2020
Virginia
1 review
0 helpful votes
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Shipping and delivery was quick
June 3, 2020

Shipping and delivery was quick. Fish was fantastic!

Date of experience: June 3, 2020
Virginia
1 review
0 helpful votes
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Everything! Our lobsters arrived on time and as promised. They were delicious!

Date of experience: June 3, 2020
Virginia
1 review
0 helpful votes
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I sent this as a gift to L
June 3, 2020

I sent this as a gift to L. A. The people that received it were delighted.

Date of experience: June 3, 2020
Virginia
2 reviews
0 helpful votes
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The product I received was exactly as it was described on the site. It was my first experience and I was relieved.

Date of experience: June 3, 2020
Virginia
2 reviews
0 helpful votes
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Received the product in a timely manner. Opened the box straight to the cutting board, YUM!

Date of experience: June 3, 2020
Virginia
2 reviews
0 helpful votes
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Deliver great; food great; everything just as represented

Date of experience: June 3, 2020
Virginia
1 review
1 helpful vote
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The bagels were good when they first arrived. I would like to suggest that the company provide a sheet of paper on how to keep them fresh because after only 4 days there was mold. Perhaps indicate that if they cannot be consumed within 3 days to freeze them.

Date of experience: June 3, 2020
Virginia
2 reviews
0 helpful votes
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The bagels were fresh and taste amazing. Delivery updates were communicated clearly.

Date of experience: June 3, 2020
Virginia
2 reviews
0 helpful votes
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Delivery as expected
June 3, 2020

Delivery as expected. Best carrot cake ever. We are really picky about our carrot cake and even when we order at the best restaurants we usually rate it about a "5". This was so-oo-oo good.

Date of experience: June 3, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States