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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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Hancock Lobster and Boatyard were excellent. Everything except the brisket was great from Factors.

Date of experience: June 2, 2020
Virginia
1 review
0 helpful votes
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Very easy to use and kept me informed of order progress.
Thank you.

Date of experience: June 2, 2020
Virginia
2 reviews
0 helpful votes
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Everything came in perfect it was still frozen. And the baked goods was all in good condition on arrival.

Date of experience: June 2, 2020
Virginia
1 review
0 helpful votes
Follow KAREN W.
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Packaging was excellent, and the cake is so good. Would order this again.

Date of experience: June 2, 2020
Virginia
1 review
0 helpful votes
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Product well packed and iced
June 3, 2020

Product well packed and iced. Arrived in perfect shape.

Date of experience: June 2, 2020
Virginia
1 review
0 helpful votes
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Easy ordering
June 3, 2020

Easy ordering. On time delivery. Great product - exactly as shown

Date of experience: June 2, 2020
Virginia
1 review
0 helpful votes
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Food arrived on the schedule you quoted. Lange's had everything meticulously prepared. It arrived, as planned, for my birthday. I was so happy!

Date of experience: June 2, 2020
Virginia
1 review
0 helpful votes
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OOPS, please ignore my last response to you. I was responding to another vender I had had trouble with. This is the crumb cake. It arrived when they said that it would, very well packed. On their site they said that it could be left out on the counter for up to 3 days. Unfortunately that must be only for pick-up because after taking 3 days to get here, it was hard as a rock. So it went well in some ways and not so well in others. I don't think I'll order another crumb cake from anywhere. Sorry

Date of experience: June 2, 2020
Virginia
1 review
0 helpful votes
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It all went well
June 3, 2020

It all went well... shipping and packaging were perfect! Product was perfect... exactly what we expected.

Date of experience: June 2, 2020
Virginia
1 review
0 helpful votes
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My wife and I were so happy and so pleased with our pizza from home. We gave ourselves low expectation because we didn't want to be disappointed, however, we felt like we were eating it right from the pizzeria. Was phenomenal and so nice to have food from home!

Date of experience: June 2, 2020
Virginia
1 review
0 helpful votes
Follow David M.
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Everything shipped on time and all ordered food was excellent!

Date of experience: June 2, 2020
Virginia
1 review
0 helpful votes
Follow Donald S.
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Delivery was perfect on time thank you and the product was absolutely incredibly delicious

Date of experience: June 2, 2020
Virginia
1 review
0 helpful votes
Follow Happy B.
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It got there when it was supposed to, so we were happy

Date of experience: June 2, 2020
Virginia
1 review
0 helpful votes
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Delivered quickly
June 3, 2020

Delivered quickly. Well packaged and great product.

Date of experience: June 2, 2020
Virginia
1 review
0 helpful votes
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Great selection of comfort and gourmet favorites from around the US.

Date of experience: June 2, 2020
Virginia
1 review
0 helpful votes
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The pickles came on time
June 3, 2020

The pickles came on time. They were exactly as described, delicious!

Date of experience: June 2, 2020
Virginia
1 review
0 helpful votes
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Food was amazing; arrived Freah, good instructions, fun to have East Coast favorites at home in Colorado!

Date of experience: June 2, 2020
Virginia
1 review
0 helpful votes
Follow Janey M.
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The order arrived on time and well packed. The food was delicious! Good instructions on how to assemble. Overall a very special experience

Date of experience: June 2, 2020
Virginia
1 review
0 helpful votes
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Very easy to use! Ordered our Famous Banana Pudding and it arrived and my family enjoyed it thoroughly!

Date of experience: June 2, 2020
Virginia
1 review
0 helpful votes
Follow Lorri R.
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The bag of frozen food was sliced open, exposing the food to the packing materials.

Date of experience: June 2, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States