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Goldbelly Reviews Summary
The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.
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Great customer service when I had a question. Order was received efficiently and smoothly.
It was fun experiencing pizza from other parts of the country
The ordering, coupon code, delivery, taste everything!
Delivery was quick. Product was packaged well. Contents are delicious!
The selection of vendors available, and the reliability of the delivery.
My order arrived at an earlier time. The seafood I ordered was still frozen.
I was absolutely delicious as described.
Arrived on time and food was stored in the proper container to keep it cold
The site is great. Used a promo code and it applied seamlessly. Food was shipped promptly and tasted great. Totally authentic.
The recipient LOVED it. Couldn't believe how beautiful and delicious the cakes slices were. I purchased them with the intent to bring a smile to my friend on her quarantined birthday. The cake sampler exceeded my expectations.
Everything went well. Ordering and delivery was perfect.
Product was fresh and flavorful. I always worry about it arriving on time and delivery was spot on. Thank you.
Product received was in good condition, arrived on time and it was delicious
Everything!
The lobster rolls and the clam chowder from Hancock Lobster Co. Was excellent. My order arrived on the day I requested and packed very well in the styrofoam box.
This is my 2nd order from Hancock Lobster Co. And I cannot be more satisfied with their menu and service!
The cake that was delivered was in perfect condition. I froze what we were not going to eat and defrosted the slices we enjoyed. The caramel cake was AMAZING! We are looking forward to the others
The boozy ice cream order was great and arrived on time and in great shape
Working with Goldbelly was so easy. The food options were many & varied, order placement was simple, and communication regarding the delivery was excellent. Best of all, the recipients of both my orders told me the food was "awesome"!
The pizza was delicious! We could not tell it was ever frozen. The delivery was fast and on time.
I ordered from multiple different places across the country. Everything arrived the same day. Everything arrived safe and delicious. I'm excited to order again.
Their response to a delivery delay by UPS. Meat was excellent
From the business
Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members