On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Goldbelly Reviews Summary
The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Everything. I've sent four gifts in the past four weeks. All were well received.
Easy to navigate site and delivery updates are accurate. Also packaging was perfect!
Amazing packaging just beautiful, delivered promptly! So fresh and delicious. Best bagels!
Order arrived in a timely manner. Product was as described. I've only tried the Apple Cinnamon loaf and it was good. Loads are Heavy.
Product was very well packed and tasted just as fresh as in the store. I'll definitely be purchasing again!
I ordered 3 different orders of Pat's cheesesteaks for each of my children and their families. Unfortunately, one of the cheese sauce containers had cracked and spilled all over. Emailed Goldbelly but got no response. Cheesesteaks were delicious though!
My second time ordering these... so yummy and fresh! Love them!
I am still waiting to hear back about the delivery damage.
After finding out it might be delayed and sent a not so nice email. (I apologize) it ended up coming in time for my sons anniversary, and he and his wife loved it. So thank you very much.
All went well. Ordering online was easy and efficient. I like your website.
Delivery came as expected and items were on dry ice still frozen.
Product was interesting and delicious. A great promotion. It arrived fresh and was packaged well.
Kossars brunch for 4 was a delicious Treat. Green's miniature babka was full size. They are the BEST.
The package was delivered as expected and the recipient said the food was wonderful. It's so nice to be able to help small businesses and do a random act of kindness at the same time. Win, Win.
Everything. Lobster Rolls were just like what we get at the Clam Shack in Maine. Lobster was perfectly fresh and delicious and there was plenty of it. Packaging was very good. Everything stayed cold. Arrived on time.
Both times I ordered gold belly were very well received. I love the variety of all the yummy offerings from all over the country. It is my new go to for special gifts!
It just was not what was expected. I had hoped for plain ribs. To large a size for two people.
The order was delivered exactly when it was said to be delivered, even in the current environment. Very impressed!
Sent a Mousse Cake for a Birthday. Recipient loved it! Thanks!
From the business
Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members