Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Goldbelly

Goldbelly

3.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Goldbelly?
grey stargrey stargrey stargrey stargrey star

Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
This company does not typically respond to reviews

We monitor reviews for authenticity

Virginia
1 review
0 helpful votes
Follow Dana J.
Unfollow Dana J.
Share Review
Report Review

Ordering was easy and product arrived when promised

Date of experience: June 4, 2020
Virginia
1 review
0 helpful votes
Follow Nicholas A.
Unfollow Nicholas A.
Share Review
Report Review

Product was delivered almost in time - a day later than scheduled

Date of experience: June 4, 2020
Virginia
1 review
0 helpful votes
Follow Toni P.
Unfollow Toni P.
Share Review
Report Review

The cake arrived in a timely manner and tasted fabulous!

Date of experience: June 3, 2020
Virginia
1 review
0 helpful votes
Follow Jason M.
Unfollow Jason M.
Share Review
Report Review

The actual product was received and reported to be very good.

Date of experience: June 3, 2020
Virginia
1 review
0 helpful votes
Follow Michael L.
Unfollow Michael L.
Share Review
Report Review

Great food from unique sources delivered quickly and in great shape. Couldn't be better, in my opinion.

Date of experience: June 3, 2020
Virginia
1 review
0 helpful votes
Follow Brooke Y.
Unfollow Brooke Y.
Share Review
Report Review

I received my package on time
June 4, 2020

I received my package on time. I was informed every step of the process! Thank you for a wonderful experience

Date of experience: June 3, 2020
Virginia
1 review
12 helpful votes
Follow Elliot C.
Unfollow Elliot C.
Share Review
Report Review

Timely delivery is good but FeDex needs to greatly improve their handling. First purchase through Goldbelly was Eli cheesecake from Chicago for my son's BD. It was delivered lopsided on its side! My son nevertheless was thankful and ate it but I am not happy at all. You nay have amazing foods available but if it's mishandled during shipping, what's the point of your business strategy? Disfigured cheesecake for 69 dollars? I don't think so!

Date of experience: June 3, 2020
Virginia
1 review
0 helpful votes
Follow Maryanne H.
Unfollow Maryanne H.
Share Review
Report Review

I love everything about you and what you do. I appreciated this travel-access to amazing foods long before, but especially now.
Bless all of your hearts and thank you.
I am thankful for all of you.

Date of experience: June 3, 2020
Virginia
2 reviews
0 helpful votes
Follow Lynette A.
Unfollow Lynette A.
Share Review
Report Review

Ordering was easy
June 4, 2020

Ordering was easy. Packaging was excellent. Delivery schedule was exact. Food was delicious.

Date of experience: June 3, 2020
Virginia
1 review
0 helpful votes
Follow Jamie F.
Unfollow Jamie F.
Share Review
Report Review

I sent this as a gift
June 4, 2020

I sent this as a gift. It arrived when it was supposed to, and they loved it. They said everything was delicious.

Date of experience: June 3, 2020
Virginia
1 review
0 helpful votes
Follow Marissa S.
Unfollow Marissa S.
Share Review
Report Review

Great delivery, packaging was exceptional, and delivered on time.

Date of experience: June 3, 2020
Virginia
1 review
0 helpful votes
Follow Amy S.
Unfollow Amy S.
Share Review
Report Review

Delivered on time
June 4, 2020

Delivered on time. Packaged well. Outer box was damaged but inside was fine.

Date of experience: June 3, 2020
Virginia
3 reviews
0 helpful votes
Follow Cheryl E.
Unfollow Cheryl E.
Share Review
Report Review

Excellent delivery and customer service! I LOVE my food items I ordered from Jerry's Seafood. Delicious! Thank you!

Date of experience: June 3, 2020
Virginia
1 review
0 helpful votes
Follow Cedric O.
Unfollow Cedric O.
Share Review
Report Review

Smooth everything, from the choices to the payment.

Date of experience: June 3, 2020
Virginia
1 review
0 helpful votes
Follow Alianna T.
Unfollow Alianna T.
Share Review
Report Review

Cake was shipped quickly and arrived in perfect shape!

Date of experience: June 3, 2020
Virginia
1 review
0 helpful votes
Follow Nolan F.
Unfollow Nolan F.
Share Review
Report Review

Packaging for delivery
June 4, 2020

Packaging for delivery. Instructions. Quality of product.

Date of experience: June 3, 2020
Virginia
1 review
0 helpful votes
Follow marty w.
Unfollow marty w.
Share Review
Report Review

Very easy to order
June 4, 2020

Very easy to order. Got what I ordered in the time you said. Good job

Date of experience: June 3, 2020
Virginia
1 review
0 helpful votes
Follow Susan S.
Unfollow Susan S.
Share Review
Report Review

From start to finish, everything went as promised!

Date of experience: June 3, 2020
Virginia
1 review
0 helpful votes
Follow Dan C.
Unfollow Dan C.
Share Review
Report Review

The food was awesome and the items were packed excellent. Still cold when I received it.

Date of experience: June 3, 2020
Virginia
1 review
0 helpful votes
Follow Charlie d.
Unfollow Charlie d.
Share Review
Report Review

Food was delicious arrived when it was scheduled to arrive

Date of experience: June 3, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States