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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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Food arrived when promised
June 4, 2020

Food arrived when promised. It was well packed and refrigerated.

Date of experience: June 4, 2020
Virginia
1 review
0 helpful votes
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Ordering was simple
June 4, 2020

Ordering was simple. Delivery very quick to the west coast. My son who frequented the Dinosaur while attending Syracuse University was so surprised with this surprise I sent him. He was even more surprised how much food there was and how amazingly delicious it was.

Date of experience: June 4, 2020
Virginia
1 review
0 helpful votes
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My gift arrived on timed and pleased my recipients.

Date of experience: June 4, 2020
Virginia
1 review
0 helpful votes
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From beginning to end, the entire ordering went smoothly. It was a wonderful experience. Thank you!

Date of experience: June 4, 2020
Virginia
1 review
0 helpful votes
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King Crab was terrific
June 4, 2020

King Crab was terrific. Best ever. Unbelievable overnight delivery.

Date of experience: June 4, 2020
Virginia
1 review
0 helpful votes
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The pizzas arrived when I was told they would arrive at the point of purchase.

Date of experience: June 4, 2020
Virginia
1 review
0 helpful votes
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It arrived when stated and was fresh. Packaged well.

Date of experience: June 4, 2020
Virginia
1 review
0 helpful votes
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Everything went smoothly
June 4, 2020

Everything went smoothly. From the shipping to the tracking to delivery. Yum!

Date of experience: June 4, 2020
Virginia
1 review
0 helpful votes
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Everything! Ordering was simple, package arrived on time, and the food was wonderful

Date of experience: June 4, 2020
Virginia
1 review
0 helpful votes
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Very easy process, food arrived in great shape, delicious

Date of experience: June 4, 2020
Virginia
1 review
0 helpful votes
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Ease of ordering and delivery time was as expected

Date of experience: June 4, 2020
Virginia
1 review
0 helpful votes
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My friend who I sent it to said the food was great. Customer service was great about changing the address when I entered it wrong

Date of experience: June 4, 2020
Virginia
1 review
0 helpful votes
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Site easy to navigate and descriptions accurate.
Delivery was on time as promised and cake was beautiful and delicious. Quality excellent.

Date of experience: June 4, 2020
Virginia
1 review
0 helpful votes
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They arrived pkg nicely, but the freezer packs were warm and so were the brownines. I thought they would have arrived frozen.
But the were a nice surprise for my husband.

Date of experience: June 4, 2020
Virginia
1 review
0 helpful votes
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The sit was easy to navigate on and I got my answer to my concern.

Date of experience: June 4, 2020
Virginia
1 review
0 helpful votes
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Delivered on time
June 4, 2020

Delivered on time. Packaging was perfect. (Ordered ice cream). Thankyou everyone was thrilled.

Date of experience: June 4, 2020
Virginia
1 review
0 helpful votes
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Shipping was on time and quality of food was excellent

Date of experience: June 4, 2020
Virginia
1 review
0 helpful votes
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The cake was delicious, it was for my daughters birthday, and we will definitely be ordering again.

Date of experience: June 4, 2020
Virginia
1 review
0 helpful votes
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Delivered on time, packaged well, beautiful and delicious

Date of experience: June 4, 2020
Virginia
1 review
0 helpful votes
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My nephew loved the sandwiches they arrived on time and fresh

Date of experience: June 4, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States