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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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Delivery was flawless
June 7, 2020

Delivery was flawless. Really enjoyed what I ordered.
This is a great concept, particularly in these times.

Date of experience: June 7, 2020
Virginia
1 review
0 helpful votes
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Taste and quality was good
June 7, 2020

Taste and quality was good. Delivery time was good, but was in state so to be expected.

Date of experience: June 7, 2020
Virginia
1 review
0 helpful votes
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Everything perfect
June 7, 2020

Everything perfect. Ordering shipping and delicious.

Date of experience: June 7, 2020
Virginia
1 review
0 helpful votes
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Ordered for my father's 80th birthday. Due to Covid-19, none of his children could travel to be with him. Goldbelly, McLoons Lobster Shack, and Ferrara Bakery made his birthday special. Thank you!

Date of experience: June 7, 2020
Virginia
1 review
0 helpful votes
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They loved the gift and delivered on tome. You also offer an amazing array of choices.

Date of experience: June 7, 2020
Virginia
1 review
1 helpful vote
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Food was delivered in a timely way and an item I sent to a friend as a gift was a big hit.

Date of experience: June 7, 2020
Virginia
1 review
1 helpful vote
Follow Shavone F.
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Everything was packaged great and came in the exact time it stated

Date of experience: June 7, 2020
Virginia
1 review
1 helpful vote
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This was a gift and the recipient was pleased with the product.

Date of experience: June 7, 2020
Virginia
1 review
1 helpful vote
Follow Lila M.
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Pizza was ok but ups just left the package outside my door all day.

Date of experience: June 7, 2020
Virginia
1 review
1 helpful vote
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The food was very tasty and was
June 7, 2020

The food was very tasty and was delivered on date given

Date of experience: June 7, 2020
Virginia
1 review
1 helpful vote
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Easy ordering, fast delivery
June 7, 2020

Easy ordering, fast delivery... AMAZING burgers. Will be ordering again.

Date of experience: June 7, 2020
Virginia
1 review
1 helpful vote
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Delivery went very well plus the food was the best!

Date of experience: June 7, 2020
Virginia
2 reviews
0 helpful votes
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My niece and her husband loved what I ordered for them! It was well packed and arrived on time. Thank you, Goldbelly! :)

Date of experience: June 7, 2020
Virginia
1 review
0 helpful votes
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Delicious tart for any special occasion! Arrived in perfect condition.

Date of experience: June 7, 2020
Virginia
1 review
0 helpful votes
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Everything went well, the ease of ordering, the updates on shipping and everything was received on time

Date of experience: June 7, 2020
Virginia
1 review
0 helpful votes
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I mentioned in a previous post, the quiches were crushed when they arrived at my sister's house. This last order was sent to a friend in NJ, she said the carton of gravy arrived crushed and when she tried to open it, it broke open and spilled on everything.

Date of experience: June 7, 2020
Virginia
2 reviews
0 helpful votes
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My first delivery got held up by ups for 4 days. The cake was no longer good. The ppl at ferrara were great and replaced the cake. Excellent customer care, friendly ppl and helpful. Cant go wrong with them. The cake was a gift and i was told it was amazing!

Date of experience: June 7, 2020
Virginia
1 review
0 helpful votes
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The first shipment of ice cream--to CT-- arrived fine.

Date of experience: June 7, 2020
Virginia
1 review
0 helpful votes
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Arrived as expected
June 7, 2020

Arrived as expected. Everything was in perfect condition.

Date of experience: June 7, 2020
Virginia
1 review
0 helpful votes
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Fast delivery! The last time ordered it took about 2 weeks, this time was within a week

Date of experience: June 7, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States