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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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The product was very good and the shipping was good.

Date of experience: June 8, 2020
Virginia
1 review
0 helpful votes
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The food was great
June 9, 2020

The food was great. The way it was packed was impressive. I like that the pizzas were intact.

Date of experience: June 8, 2020
Virginia
1 review
0 helpful votes
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Arrived on time, packaging and instructions were great and easy to understand. Cake was fantastic

Date of experience: June 8, 2020
Virginia
1 review
0 helpful votes
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Searching for good food was easy. The were a ton of choices.

Date of experience: June 8, 2020
Virginia
2 reviews
0 helpful votes
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Food delivered in a timely manner packed well and delicious

Date of experience: June 8, 2020
Virginia
1 review
0 helpful votes
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Everything! It was perfect
June 9, 2020

Everything! It was perfect. Arrived in time, easy to follow instructions and the freshest ingredients. The meal was a birthday surprise for my husband because we couldn't get reservations at The Girl in the Goat when we visited Chicago a few years ago. And it was DELICIOUS! I'm thinking of ordering the short rib meal for Fathers Day.

Date of experience: June 8, 2020
Virginia
1 review
0 helpful votes
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What was ordered arrived as expected. I keep getting so many photos of potentially tasty things... have to resist though.

Date of experience: June 8, 2020
Virginia
1 review
0 helpful votes
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Seamless ordering, delivery happened when you said it would

Date of experience: June 8, 2020
Virginia
1 review
0 helpful votes
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Delivery was fast
June 9, 2020

Delivery was fast. The brisket was packed well and still frozen. And it was delicious!

Date of experience: June 8, 2020
Virginia
1 review
0 helpful votes
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The delivery was on time the cake was so moist and delicious my niece loved it!

Date of experience: June 8, 2020
Virginia
1 review
0 helpful votes
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Delivery and packaging
June 9, 2020

Delivery and packaging. This was my first time ordering cakes and they where great! Will definitely order again. Thank you!

Date of experience: June 8, 2020
Virginia
1 review
0 helpful votes
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Everything packaged nice too everything delicious was a gift they were very happy and impressed cannolis were fresh!

Date of experience: June 8, 2020
Virginia
1 review
0 helpful votes
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The deliver and food quality were awesome as usual!

Date of experience: June 8, 2020
Virginia
1 review
0 helpful votes
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My granddaughter got it in time for her birthday and was so excited. I would order again in a minute

Date of experience: June 8, 2020
Virginia
1 review
0 helpful votes
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All Items were included in the cake was an amazing shape and still very very cold

Date of experience: June 8, 2020
Virginia
1 review
0 helpful votes
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The cake was delicious and arrived perfectly on the date I requested it to arrive!

Date of experience: June 8, 2020
Virginia
1 review
0 helpful votes
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The cake came as delivered; both in terms of timing and quality

Date of experience: June 8, 2020
Virginia
1 review
0 helpful votes
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The birthday present was loved by all that saw it.

Date of experience: June 8, 2020
Virginia
1 review
0 helpful votes
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Everything was excellent! Cake was still frozen perfectly in its box. Still had dry ice in container keeping it cool. Let the cake sit out for a while on the counter and it tasted so soft and moist! Definitely recommend!

Date of experience: June 8, 2020
Virginia
1 review
0 helpful votes
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The site was easy to navigate
June 8, 2020

The site was easy to navigate. Ordering was simple. Delivery was as promised.

Date of experience: June 8, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States