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Goldbelly Reviews Summary
The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.
This summary is generated by AI, based on text from customer reviews
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The rainbow cake was delivered on the day I requested and it was fresh. Very good!
My friends order arrived on time and in great condition
Everything. Kept me informed perfectly. All happened exactly as promised. Product was excellent.
Thought the UI was great and easy to use. Generally good low-friction e-commerce experience.
All of the follow up emails regarding the order, the status of the shipment, etc.
Received cake two days before party. It was perfect and delicious! Most definitely will order again!
It was delivered cold and individually so nothing was damaged.
Delivery on time. It was a gift. Recipient was very happy and pleased
Food was good but the delivery/shipping is ridiculous. I honestly prob won't buy again because of the $30 price for shipping.
It was a day late (not delivery's fault) and I was kept informed. It arrived and was packed very well so it was able to still be eaten.
Communication, tracking the item was fantastic - loved the visual of the map. It arrived fresh, well cared for and not smashed or dented.:-)
On both orders, the food was fresh. One order came on the stated delivery day, the other was a day late.
The site is easy to navigate and my order was delivered on the day I scheduled it for. The food was delicious! It made the perfect gift for my sister, thank you!
A lot of products to choose from, easy to order, notification of shipment and was what I expected
Arrived on time and all was in tact. The food was delicious!
Cake was delicious! I highly recommend Carlos bakery
Very kind a courteous customer service representative. She went above and beyond what I was expecting.
Everything arrived in great condition. We were able to freeze some for a later date and it was great
Easy to order, came beautifully and perfectly packaged, and the product was amazing!
On site experience of placing the order was easy and quick
I appreciate the notification of delivery process
From the business
Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members