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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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Delivery arrived on time
June 11, 2020

Delivery arrived on time. A friend used another service and told me about the ice cream arriving melted. Mine was packed in dry ice, so no melting. Much appreciated. I got a happy screaming call from the recipient. Could not have been better.

Date of experience: June 10, 2020
Virginia
1 review
0 helpful votes
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I loved that the delivery was on time and it was packed appropriately.

Date of experience: June 10, 2020
Virginia
1 review
0 helpful votes
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It all worked on time -- after two previous horrible experiences. Previous ones were fault of FedEx, but this time you used UPS, and it was flawless.

Date of experience: June 10, 2020
Virginia
2 reviews
0 helpful votes
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Food was still cold when I received it. Pleasantly surprised!

Date of experience: June 10, 2020
Virginia
1 review
0 helpful votes
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Delivery updates, Arrived on time and securely packaged

Date of experience: June 10, 2020
Virginia
1 review
0 helpful votes
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Those sandwiches came so well packaged. I mean they were not completely frozen but you would think I went to Pat's that day. I shared as well with friends and family and they loved it. Couldn't stop talking about how good they were.

Date of experience: June 10, 2020
Virginia
1 review
0 helpful votes
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Cake was beautiful and very delicious plus arrived on time

Date of experience: June 10, 2020
Virginia
1 review
0 helpful votes
Follow Christian C.
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Cake was packed and frozen perfectly. Was super moist and delicious! Well done!

Date of experience: June 10, 2020
Virginia
1 review
0 helpful votes
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Arrived on time
June 11, 2020

Arrived on time. Was absolutely delicious. The most tender lobster ever. Can't get those amazing rolls that I grew up on, here inWY. Packing was excellent. Thank you J Larson

Date of experience: June 10, 2020
Virginia
1 review
0 helpful votes
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Ordering was simple and easy and everything shipped perfectly.

Date of experience: June 10, 2020
Virginia
1 review
0 helpful votes
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Super easy to order
June 11, 2020

Super easy to order. Communication was excellent, and my gift recipients received their food items in great condition. Products received were good quality. An overall pleasant experience.

Date of experience: June 10, 2020
Virginia
1 review
0 helpful votes
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The shipment arrived on time and the food was great!

Date of experience: June 10, 2020
Virginia
1 review
0 helpful votes
Follow Samuel C.
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Punctual delivery and very easy to place the order!

Date of experience: June 10, 2020
Virginia
1 review
0 helpful votes
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The ordering process was simple, the delivery was exactly on time and went perfectly! Overall a very positive experience!

Date of experience: June 10, 2020
Virginia
1 review
0 helpful votes
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Everything arrived safely and in tact. I like having the options to go someplace different to try something different.

Date of experience: June 10, 2020
Virginia
1 review
0 helpful votes
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The lobster was delicious
June 11, 2020

The lobster was delicious... the deliveries were perfect and the food was top of the line.
I wish you had more choices...
I sent photos and recommended you to all my friends
THANK YOU

Date of experience: June 10, 2020
Virginia
1 review
0 helpful votes
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Food arrived nice and cold
June 11, 2020

Food arrived nice and cold. Instructions were very easy to follow

Date of experience: June 10, 2020
Virginia
1 review
0 helpful votes
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Quick delivery as promised
June 11, 2020

Quick delivery as promised. Excellent condition and product

Date of experience: June 10, 2020
Virginia
1 review
0 helpful votes
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The packaging was great
June 11, 2020

The packaging was great. Pie arrived in perfect condition

Date of experience: June 10, 2020
Virginia
1 review
0 helpful votes
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Ordering was easy, delivered on time and the cake was amazing!

Date of experience: June 10, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States