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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
2 reviews
0 helpful votes
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For the time we are going through, everything went so well! The delivery was right on the time I requested and the cake we got was delicious! Was a wonderful way to celebrate our anniversary!

Date of experience: June 17, 2020
Virginia
2 reviews
0 helpful votes
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Hello, Communication was excellent! I appreciated the shipping notice and updates. Order arrived well packaged and is just as Yummy as I remember from my last trip to Jonah Schimmel Knishes! I will order from Goldbelly again!

Date of experience: June 17, 2020
Virginia
1 review
0 helpful votes
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The ordering and shipping process were easy. My friends received the order and enjoyed them just as if they were back home on the islands.

Date of experience: June 17, 2020
Virginia
1 review
0 helpful votes
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Easy to order and shipment received when expected.

Date of experience: June 17, 2020
Virginia
1 review
0 helpful votes
Follow Emily L.
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Delivery, packaging, and the food itself were all so fantastic!

Date of experience: June 17, 2020
Virginia
1 review
0 helpful votes
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The pizzas arrived in good condition and they tasted great.

Date of experience: June 17, 2020
Virginia
1 review
0 helpful votes
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Super easy site to navigate, delivery was perfect, got there in time for a party. Took stress out of experience

Date of experience: June 17, 2020
Virginia
1 review
0 helpful votes
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Arrived in a timely fashion and had minimal packaging. I appreciated that this was part of a fundraiser for Black Lives Matter.

Date of experience: June 17, 2020
Virginia
1 review
0 helpful votes
Follow Kaysha H.
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The cake arrived in excellent condition! Very impressed with this delivery

Date of experience: June 17, 2020
Virginia
1 review
0 helpful votes
Follow Rebecca M.
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Fast delivery and the food was still frozen. There was plenty of dry ice included to keep everything perfect!

Date of experience: June 17, 2020
Virginia
1 review
0 helpful votes
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The ordering was easy and the product was delivered as expected. :)

Date of experience: June 17, 2020
Virginia
1 review
0 helpful votes
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Delivery was on time, and the food tasted fresh! I was so happy with it.

Date of experience: June 17, 2020
Virginia
2 reviews
0 helpful votes
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Delivery was great, arrived in nice big container. Everything fresh. Very simple instructions. Will be back!

Date of experience: June 17, 2020
Virginia
1 review
0 helpful votes
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It arrived on time they were just pretty to look but we ate and enjoyed. Thank you

Date of experience: June 17, 2020
Virginia
1 review
0 helpful votes
Follow Karen D.
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The food was extremely delicious! The instructions were spot on and when cooked, tasted exactly like the Cheese Steaks found at the Nathan's in New York! I will definitely order from Nathan's Famous again - next up - their famous hot dogs! Yum! Just like they advertise - A Taste of New York!

Date of experience: June 17, 2020
Virginia
1 review
0 helpful votes
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The salmon is so much better than I ever realized! One happy camper!

Date of experience: June 17, 2020
Virginia
2 reviews
0 helpful votes
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Easy website with lots of choices
June 17, 2020

Easy website with lots of choices. Great for gift giving! The family loved the tamales.

Date of experience: June 17, 2020
Virginia
1 review
1 helpful vote
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Only two of three items were received. The third package went missing and was never delivered. Tried to contact your customer support through both email and telephone without any luck. Your customer support needs some serious help.

Date of experience: June 17, 2020
Virginia
1 review
0 helpful votes
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The food delivered on time and the recipient really enjoyed it.

Date of experience: June 17, 2020
Virginia
1 review
0 helpful votes
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The ease of ordering and the timely delivery and notifications.

Date of experience: June 17, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States