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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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The pie filling was awesome, best I've had. It was the perfect balance between tart and sweet.

Date of experience: June 17, 2020
Virginia
1 review
0 helpful votes
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Product was as advertised and delivered on schedule

Date of experience: June 17, 2020
Virginia
1 review
0 helpful votes
Follow Sherri M.
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The cake was delivered on time - no damage. The cake is delicious! My family keeps raving about it!

Date of experience: June 17, 2020
Virginia
1 review
0 helpful votes
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Delivery on time
June 17, 2020

Delivery on time. Wrapped well. Easy warm up instructions.

Date of experience: June 17, 2020
Virginia
1 review
0 helpful votes
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They were there for us taste
June 17, 2020

They were there for us
Taste exceptional fresh fast secure shipping
Thank you

Date of experience: June 17, 2020
Virginia
1 review
0 helpful votes
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Delivery was on time and food was in perfect condition.

Date of experience: June 17, 2020
Virginia
1 review
0 helpful votes
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The cake arrived on the date promised. It was delicious!

Date of experience: June 17, 2020
Virginia
1 review
0 helpful votes
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The recipient said the food product was still frozen (which was very good). We received an email when the product was delivered.

Date of experience: June 17, 2020
Virginia
1 review
0 helpful votes
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Delivery was fast the food was packed in dry ice and frozen. Most importantly, the food was delicious!

Date of experience: June 17, 2020
Virginia
1 review
0 helpful votes
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Everything was seamless ordering on Goldbelly. From placing the order to receiving the order over night from Pink Pie in Florida.

Date of experience: June 17, 2020
Virginia
1 review
0 helpful votes
Follow Kaitlin J.
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Fast delivery, everyone was impressed with the quality of donuts.

Date of experience: June 17, 2020
Virginia
1 review
0 helpful votes
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Tasted great! Right on time! Made my daughters day!

Date of experience: June 17, 2020
Virginia
1 review
0 helpful votes
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Easy ordering, delivered as promised, from our favorite Tiny Pie Company in Austin for a very special birthday! Thank you!

Date of experience: June 17, 2020
Virginia
1 review
0 helpful votes
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The cake arrived on time, well packed, and still frozen. I was able to thaw the cake in plenty of time to celebrate my son's birthday after dinner.
The cake was a big hit!

Date of experience: June 17, 2020
Virginia
1 review
0 helpful votes
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Part of my shipment was damaged (cream cheese was busted), but otherwise- great! Very fast shipping!

Date of experience: June 17, 2020
Virginia
1 review
0 helpful votes
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Ease of order, on time and quick
June 17, 2020

Ease of order, on time and quick delivery despite all the unsettling issues going on right now, recipient said pies were tasty

Date of experience: June 17, 2020
Virginia
1 review
0 helpful votes
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Easy to shop
June 17, 2020

Easy to shop. Expensive, but have options for places that have free shipping. Arrived on time.

Date of experience: June 17, 2020
Virginia
1 review
0 helpful votes
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You had the product I wanted and delivered it as scheduled.

Date of experience: June 17, 2020
Virginia
1 review
0 helpful votes
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Well, I ended up placing two orders. The first was supposed to arrive Friday of Memorial day weekend and didn't end up arriving until Tuesday. By the time it got here the pasta was inedible, but the sauce was ok. I contacted customer service and they said they were going to apply a 50% credit to my account. I went online on my mobile several days later and didn't see the credit, so I put something in my cart to see if it would show up there. I carefully hit next, continue and save and NEVER CLICKED SOMETHING LIKE "PLACE ORDER", but all the sudden got a "thank you for your order" screen. It was an accident and just a few minutes later, I was unable to cancel the order and had a tracking number. The good news is, that customer service was able to retroactively apply the 50% credit to that order.

Date of experience: June 17, 2020
Virginia
1 review
0 helpful votes
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Everything is wonderful
June 17, 2020

Everything is wonderful. Product quality and shipping.

Date of experience: June 17, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States