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Goldbelly Reviews Summary
The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.
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It was delivered at a perfect time. Everything was perfect and intact
Great shipping and delivery service. Good communication.
Arrived on time for my daughter-in-law's birthday they now live in Texas originally from New York so this was a big treat for them
I hadn't applied the coupon code correctly and then canceled and reordered. I let the support team know this is what I was doing (and crossed my fingers that I didn't end up with two cakes). They got it all worked out for me. I was very grateful!
My food was not delivered. UPS sent updates all day (suggesting they would arrive before 9pm). They arrived at 9:30 and weren't able to deliver. The recipients were home but they didn't try to contact them and couldn't get into apartment complex. This is the last leg and not all Goldbelly's fault (UPS issue) but its a huge issue for the service. They are trying to resend which I appreciate.
It arrived early in perfect condition and temperature of the cake was just right. A happy customer right here. =)
Finding an item, with reviews, that I ordered as a gift.
My food arrived on time, which was really important, it was frozen, packaged really well and it tasted better than expected!
Went well delivery was on time and the cake was amazing!
Arrived on time and beautifully packed, in great condition.
Had a problem with the date I picked email was answered immediately and problem was solved great customer service
It arrived on time, in great condition and was delicious.
Food arrived frozen, when it was expected and packed very well
Delivered on time. Well packaged and everything tasted great.
Bagels were fresh. Delivery was on time. And no extraneous, wasteful packaging was used. Loved the experience.
Quickly getting hooked on the quality of your product offerings - excellent
The order process was easy. Tracking information was very helpful. It was as described. I was happy with my purchase. It was packaged well, and delivered in a timely manner. It had informative directions. Besides, it is delicious!
Fast delivery on my second order from this bakery.
Great tasting and great looking whoopie pies. Entire family loved them
From the business
Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members