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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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Made for 2 eventful evenings for the two of us putting together each meal. Packed very thoughtfully. Alas, we miss Raoul's in person but this was very comforting, fun and delicious!

Date of experience: June 18, 2020
Virginia
3 reviews
0 helpful votes
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The items were excellent this time - steaks as I like them. Arrived on date requested

Date of experience: June 18, 2020
Virginia
1 review
0 helpful votes
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The order came quickly, and the product is fantastic!

Date of experience: June 18, 2020
Virginia
1 review
0 helpful votes
Follow Meaghan M.
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The beautiful birthday cake was delivered exactly when you said it would be. It was packaged beautifully and arrived cold and in perfect condition. My daughter was thrilled! It was also delicious!

Date of experience: June 18, 2020
Virginia
1 review
0 helpful votes
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Bagels came when expected
June 18, 2020

Bagels came when expected. Bagels wrapped and packaged extremely well.

Date of experience: June 18, 2020
Virginia
1 review
0 helpful votes
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Prompt shipping, easy tracking of order. Product is as good as advertised and is packed well. Will order again,

Date of experience: June 18, 2020
Virginia
3 reviews
0 helpful votes
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Delivered on time
June 18, 2020

Delivered on time. Instructions very clear. Food was delicious

Date of experience: June 18, 2020
Virginia
1 review
0 helpful votes
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Everything was great! The food from the clam shack was amazing!

Date of experience: June 18, 2020
Virginia
1 review
0 helpful votes
Follow Josh R.
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Perfect service for a perfect delivery of perfect cake! So easy to use Goldbelly. Will definitely use this again and again! Kudos!

Date of experience: June 18, 2020
Virginia
2 reviews
0 helpful votes
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It was delivered when it was supposed to be perfectly frozen.

Date of experience: June 18, 2020
Virginia
1 review
0 helpful votes
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Product arrived one day late and was completely thawed. Not good.

Date of experience: June 18, 2020
Virginia
1 review
0 helpful votes
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The dry ice was melted, luckily the cake was still ok

Date of experience: June 18, 2020
Virginia
1 review
0 helpful votes
Follow Jake B.
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Everything went well, from ease of ordering to being kept in the loop on orders status.

Date of experience: June 18, 2020
Virginia
1 review
0 helpful votes
Follow Athena M.
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Packaging and shipping was perfect. And it was the best fried Chicken I've ever had.

Date of experience: June 18, 2020
Virginia
2 reviews
0 helpful votes
Follow Gerri W.
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The food was packed well and I heard from my brother that it was delicious. In fact, he is sending our dad the exact same package since we were not able to go to Maine together this year as we do every year. My first experience couldn't have been better.

Date of experience: June 18, 2020
Virginia
1 review
0 helpful votes
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The delivery was on time, left on the porch with appropriate equipment so the cake doesn't go bad

Date of experience: June 18, 2020
Virginia
2 reviews
0 helpful votes
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Order shipped and delivered on time. Products (breads) were as described. The boules were actually much bigger than expected. Heating instructions were clear and accurate.

Date of experience: June 18, 2020
Virginia
2 reviews
0 helpful votes
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I love the idea of getting to order some of the best items in the US without having to travel. Site was easy to use as well.

Date of experience: June 18, 2020
Virginia
1 review
0 helpful votes
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The ordering process was very straightforward and smooth.

Date of experience: June 18, 2020
Virginia
1 review
0 helpful votes
Follow Kevin C.
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Treats were delicious and were packaged so sweetly

Date of experience: June 18, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States