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Goldbelly Reviews Summary
The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.
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Delivery on time. All food was packaged individually and in great condition.
The quality was very good, and separating the pork into a kit made it fresher and easy to make a great sandwich
Individually wrapped bagels from my favorite store! What's not to love?
I have to have a few more orders to decide if I would recommend or not.
The food was still good when it arrived over a day late
Timely... you kept me informed of shipment's progress
Order arrived quickly and the bagels were very fresh.
Everything... it arrived on time and very nicely packed. I was able to start eating it right away
The package arrived quickly and the items were packaged well and the glass jars were protected.
The food was delicious... delivered on time... just perfect
It came exactly on time and packed in a temperature control box. We enjoyed it all weekend!
My order arrived exactly how described. It was packed well and delivered on time. This was a cake from Carlo's, which are so beautiful. I anticipated some degree of imperfection, but no! I was so pleased! Well done! Delivery/shipping notifications were timely and easy to track. Thank so much for helping make this very special occasion that much better!
The order was delivered on time and the cake was delicious
The packaging of the food was great and my friends and I enjoyed it.
Please know that it seems I was not clear on what went wrong. The damaging of the product was not (solely?) due to a day's delay in deliverythe product appeared as though the package had been mishandled (thrown around?) or not packaged well enough to withstand transit handling. It was smooshed.
Awesome experience! Delivery was on time as promised. Food was fresh and well packaged!
The website was easy to use. The delivery was exactly like expected and the food was so delicious.
Food was delivered on time and cold. The Goldbelly tracking was also very cool with the map. Genuinely a great experience.
From the business
Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members