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Goldbelly Reviews Summary
The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.
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It was easy to order, I was impressed how fast it was received.
Everything was perfect! Selection, checkout, delivery... GREAT!
I had a problem with intercepting a package to change the delivery address to a holding facility. Maddy T. Responded to my email and went above and beyond to find refrigeration for the package to be held over the weekend! She has set the standard for goldbelly! I didn't expect a quick response and/or action. Great job Maddy!
I sent this as a Birthday gift to my adult son.
It arrived on time, as promised which happened to be the day of his BD.
He was surprised, enjoyed them.
Really clever especially this time of summer when you cannot send chocolate.
The product I ordered was delicious! Recipient was very happy.
Delivery was perfect, and the gophers from Savannah's were incredibly tasty!
The tamales arrives safely--well packed and still frozen. The sampler pack allowed a wide range of tastes to be satisfied. We were all very happy
Still waiting for NY bagels... if you need them, order them months in advance or fly there yourself. Bought them for my daughter's birthday with brunch planned for a crew of people. They still haven't arrived. The UPS website is a joke; the Goldbelly website doesn't help.
The lobster rolls were as advertised - delicious! They arrived on time!
Shipping was fast and accurate! Everything arrived in perfect condition! I'm so happy to have access to amazing food from all over the country that I wouldn't have before!
The delivery went well and it was a surprise give for my daughter.
Cute cookies, the recipient said they were delicious
Great experience! Cake arrived in great condition and on time :)
Shipping was prompt and on time. The food was incredible!
Received as expected--stuffed cabbage I ordered is quite good!
I appreciate this site as it helps me send care packages to my family during this pandemic. Good food always puts a happy smile on people's faces.
My product arrived on the date I requested and it was perfectly packed.
The cake was beautiful. It arrived just like you said it would. It was delicious and everyone loved it. Thank you!
Items purchased from three different locations were all wonderful quality. Sent as gift. Goldbelly and all restaurants/stores rate a 10!
Delivery was on time, food was delicious. I was afraid it would be slimy or gooey when it thawed out but it was perfect.
From the business
Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members