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Goldbelly Reviews Summary
The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.
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The delivery was exactly when they said it would be and everything was fresh. My husband was so excited.
My Dad loved the bagels! I will have to try them myself!
Great first time experience, will be ordering more in the future!
I never had to follow-up regarding shipping. My husband finally received the type of pie that he lives: Peach.
Ordering is extremely easy. Orders always arrive on date scheduled.
Everything was packaged perfectly, everything came faster than we thought, delicious. Brilliant gold belly bravo.
Everything was packed well and was very high quality.
Quality of product and reliability of detail. Order will be first of many!
Well packaged, quick delivery, favor is excellent, over all presentations A+
The order from Russ and Daughter was exceptional - packed well and delivered early in the day. The Mile End Deli order was disappointing because it was not packed with sufficient ice/dry ice and was on the UPS truck all day in the Florida heat. The meat was not cold to the touch and we are afraid to eat it.
The site is set-up well, and ordering is easy. I love that I can discover new shops to order from on the Goldbelly site! My item was shipped promptly and was well-packaged. There was a shipping issue with UPS that was not Goldbelly's fault, but it was taken care of immediately by Goldbelly. I received excellent and personal customer service. Thanks, Shelby!
Banana pudding was a hit! The Order shipped and was delivered per email, luckily customer was home to receive and put in the fridge upon receiving they loved it!
We received our order on time on the exact date it was expected. The cake arrived in perfect condition and was delicious.
Easy to order, shipment arrived on-time as promised
Timely shipping, beautiful presentation/packaging, delicious product.
Product was delicious. I ordered the Lemon Pound Cake and it was outstanding. The entire experience from ordering, paying and receiving my order went 100% great! Thank you!
It was delivered in a timely manner. The recipient loved it.
Everything went well. Excellent product. The steaks came in great condition.
From the business
Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members