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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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Great offer, quick shipment across the country and a happy Birthday celebrant.

Date of experience: June 21, 2020
Virginia
1 review
0 helpful votes
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The cake was beautiful and it tasted very good according to my 12 year old granddaughter.

Date of experience: June 21, 2020
Virginia
1 review
0 helpful votes
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Product arrived in great condition, ready for the big party feast.

Date of experience: June 21, 2020
Virginia
1 review
0 helpful votes
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The Banana pudding arrived on time and intact. It was maintained at the appropriate temperature. From order to deliver, my experience was perfect.

Date of experience: June 21, 2020
Virginia
1 review
0 helpful votes
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Came on the day it was supposed to and the food was in great shape. Ice pack was still frozen even on a hot overnight trip in the summer.

Date of experience: June 21, 2020
Virginia
1 review
0 helpful votes
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Received our package quickly and in perfect condition

Date of experience: June 21, 2020
Virginia
1 review
0 helpful votes
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It was perfect, cold and delivered on time. The heating instructions delivered a perfect crisp pizza, fresh and delicious!

Date of experience: June 21, 2020
Virginia
1 review
0 helpful votes
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Showed up when expected
June 21, 2020

Showed up when expected. Food in excellent condition.

Date of experience: June 21, 2020
Virginia
1 review
0 helpful votes
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Easy to order
June 21, 2020

Easy to order. Delivered right on time. The salmon was perfect.

Date of experience: June 21, 2020
Virginia
1 review
0 helpful votes
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Your communication about what would arrive when and by what means was spot on. Great experience, and I have already recommended it to someone else.

Date of experience: June 21, 2020
Virginia
1 review
0 helpful votes
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Food arrived quickly; I like that I was able to choose from some places that offered free shipping.

Date of experience: June 21, 2020
Virginia
1 review
0 helpful votes
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I specified a delivery date and it came right on time and in excellent condition.

Date of experience: June 21, 2020
Virginia
1 review
0 helpful votes
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Paying for the product and getting it on time and soon was great!

Date of experience: June 21, 2020
Virginia
2 reviews
0 helpful votes
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Arrived on date requested and was packed efficiently

Date of experience: June 21, 2020
Virginia
2 reviews
0 helpful votes
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Website was easy to use
June 21, 2020

Website was easy to use. The products were great! Delivery was on time and kept me informed.

Date of experience: June 21, 2020
Virginia
1 review
0 helpful votes
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Everything was well packaged and arrived when expected. All of the food was delicious and the portions were good. We will definitely be ordering again, especially family meals, and we can't wait to try some desserts.

Date of experience: June 21, 2020
Virginia
1 review
0 helpful votes
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My brother-in-law loved his gift of smoked salmon, bagels, cream cheese and capers... delicious, fresh and GOOD EATING for John Thank you for making the treat possible.

Date of experience: June 21, 2020
Virginia
1 review
0 helpful votes
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Everything arrived on time as promised and the food was excellent.

Date of experience: June 21, 2020
Virginia
2 reviews
0 helpful votes
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I've ordered twice
June 21, 2020

I've ordered twice. First time went well and food was greatly enjoyed by recipients. Second time there was a delivery problem and Goldbelly has addressed this. I appreciate the very good customer service.

Date of experience: June 21, 2020
Virginia
1 review
0 helpful votes
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Food delivered fresh, quick and in great shipping shape.

Date of experience: June 21, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States