Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Goldbelly

Goldbelly

3.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Goldbelly?
grey stargrey stargrey stargrey stargrey star

Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
This company does not typically respond to reviews

We monitor reviews for authenticity

Virginia
1 review
0 helpful votes
Follow Walter B.
Unfollow Walter B.
Share Review
Report Review

The person I sent this to said
June 22, 2020

The person I sent this to said everything was delicious!

Date of experience: June 21, 2020
Virginia
1 review
0 helpful votes
Follow Karen R.
Unfollow Karen R.
Share Review
Report Review

Simply divine bagels, packaged beautifully and delivered timely. So impressed!

Date of experience: June 21, 2020
Virginia
1 review
0 helpful votes
Follow Christina G.
Unfollow Christina G.
Share Review
Report Review

The best quality product! The shipping of the product is well packed to avoid damage

Date of experience: June 21, 2020
Virginia
1 review
0 helpful votes
Follow Merryl P.
Unfollow Merryl P.
Share Review
Report Review

Easy to navigate
June 22, 2020

Easy to navigate. Order came in a timely manner. The cake was delicious!

Date of experience: June 21, 2020
Virginia
3 reviews
0 helpful votes
Follow Shelley G.
Unfollow Shelley G.
Share Review
Report Review

Bagels were very fresh
June 22, 2020

Bagels were very fresh. Arrived on the exact day I requested.

Date of experience: June 21, 2020
Virginia
1 review
0 helpful votes
Follow Beverly F.
Unfollow Beverly F.
Share Review
Report Review

The delicious NY bagels were delivered about 12 hours after I placed the order. As former New Yorkers we really appreciated how fresh and perfect they were. Thank you!

Date of experience: June 21, 2020
Virginia
1 review
0 helpful votes
Follow Connie B.
Unfollow Connie B.
Share Review
Report Review

Arrived well packed with plenty of insulation and safely frozen.

Date of experience: June 21, 2020
Virginia
1 review
0 helpful votes
Follow Terry S.
Unfollow Terry S.
Share Review
Report Review

Easy and love the surprise of subscription for my dad.

Date of experience: June 21, 2020
Virginia
1 review
0 helpful votes
Follow Tracy G.
Unfollow Tracy G.
Share Review
Report Review

The cake was delicious! It was exactly as advertised! It arrived on time and with zero issues. Packaged extremely well! Love the tracking app.

Date of experience: June 21, 2020
Virginia
1 review
0 helpful votes
Follow Laura D.
Unfollow Laura D.
Share Review
Report Review

Delivered on time and crawfish were delicious. Even my husband who is from Louisiana was pleased.

Date of experience: June 21, 2020
Virginia
1 review
0 helpful votes
Follow Eugenia B.
Unfollow Eugenia B.
Share Review
Report Review

The shipment arrived on time, packaged very well and the cake was beyond awesome

Date of experience: June 21, 2020
Virginia
1 review
0 helpful votes
Follow Ashleigh R.
Unfollow Ashleigh R.
Share Review
Report Review

Shipping time was as reported when placing the order. Our small problem upon arrival was fixed quickly and adequately.

Date of experience: June 21, 2020
Virginia
1 review
0 helpful votes
Follow Bob P.
Unfollow Bob P.
Share Review
Report Review

Everything arrived on time in great condition. I like that I could track the package across states to see its movement.

Date of experience: June 21, 2020
Virginia
1 review
0 helpful votes
Follow Jeanine C.
Unfollow Jeanine C.
Share Review
Report Review

Website super easyArrived on
June 22, 2020

Website super easy
Arrived on time
Food was delicious

Date of experience: June 21, 2020
Virginia
1 review
0 helpful votes
Follow Laura M.
Unfollow Laura M.
Share Review
Report Review

Ordered bagels and they were yummy. Delivered as promised.

Date of experience: June 21, 2020
Virginia
1 review
0 helpful votes
Follow Walter L.
Unfollow Walter L.
Share Review
Report Review

My dad loves his gift
June 22, 2020

My dad loves his gift. It came quickly and was wonderful.

Date of experience: June 21, 2020
Virginia
1 review
0 helpful votes
Follow Alan A.
Unfollow Alan A.
Share Review
Report Review

Selection, ordering, payment, delivery (on time and with lots of status updates), and quality of food received!

Date of experience: June 21, 2020
Virginia
1 review
0 helpful votes
Follow Suzanne S.
Unfollow Suzanne S.
Share Review
Report Review

Great selection and quality
June 21, 2020

Great selection and quality. Delivered when promised.

Date of experience: June 21, 2020
Virginia
1 review
0 helpful votes
Follow Isabel C.
Unfollow Isabel C.
Share Review
Report Review

It was easy to navigate and to place my order. My mother liked the product that's for sure. I ordered the 8 piece danishes.

Date of experience: June 21, 2020
Virginia
1 review
0 helpful votes
Follow Susan S.
Unfollow Susan S.
Share Review
Report Review

Ease of ordering, accuracy of order delivered on time and in perfect
Condition!

Date of experience: June 21, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States