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The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.
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The person I sent this to said everything was delicious!
Simply divine bagels, packaged beautifully and delivered timely. So impressed!
The best quality product! The shipping of the product is well packed to avoid damage
Easy to navigate. Order came in a timely manner. The cake was delicious!
Bagels were very fresh. Arrived on the exact day I requested.
Easy and love the surprise of subscription for my dad.
The cake was delicious! It was exactly as advertised! It arrived on time and with zero issues. Packaged extremely well! Love the tracking app.
Delivered on time and crawfish were delicious. Even my husband who is from Louisiana was pleased.
The shipment arrived on time, packaged very well and the cake was beyond awesome
Shipping time was as reported when placing the order. Our small problem upon arrival was fixed quickly and adequately.
Everything arrived on time in great condition. I like that I could track the package across states to see its movement.
Website super easy
Arrived on time
Food was delicious
Ordered bagels and they were yummy. Delivered as promised.
My dad loves his gift. It came quickly and was wonderful.
Selection, ordering, payment, delivery (on time and with lots of status updates), and quality of food received!
Great selection and quality. Delivered when promised.
It was easy to navigate and to place my order. My mother liked the product that's for sure. I ordered the 8 piece danishes.
Ease of ordering, accuracy of order delivered on time and in perfect
Condition!
Answer: Automated response. Also, i don't like how i have to write 50 characters for a response. Whatever my response isis what my response is.
Answer: Hi Julie! Thanks for reaching out. We proactively monitor all packages and will communicate any possible or actual delays via email directly to you. Please feel free to reach out to us via [email protected] if you have any questions. Thanks!
Answer: They aren't necessarily a scam, but very poor customer service policies. If anything goes wrong with your order, like it did with mine, they just blocked me from their Facebook page so I couldn't leave a review. It's just luck if your order arrives and looks as you would expect and if it doesn't you are out of luck. Just contact local bakeries or restaurants and have them deliver for you, no reason to pay Goldbelly and have a third party who cares nothing about your order throw it around in the back of their truck and deliver it trashed. Goldbelly is unscrupulous and a big risk of wasted money.
Answer: Hi Barbara! Yes, it is the same business- we added the extra L this year. Thanks!
Answer: I received NO credit Goldbelly is not standing behind it.
Answer: Hi Samantha- Goldbely ships the best, most iconic food in the US directly to your door from the very people who produce it. If you have any more questions or are looking for any suggestions please don't hesitate to reach out to us at [email protected] Thanks!
Answer: Hi Karen! Thanks so much for reaching out. We're working on reviews for the individual products, but in the mean time if you have questions on anything or would like any recommendations, please feel free to reach out to our team at [email protected] and we'll help you! Eat Well & Prosper! Capt. Goldbely
Answer: Please follow up again via email, chat or phone for a team member to review so we can further assist.
Answer: Hi there. You can place an order directly on line for the item you wish on www.goldbelly.com. You can also give customer service a call to assist you with placing the order.
Answer: Hi! They are one in the same- though we launched as Goldbely, we added the additional L last year. More L for the same low price :)
Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.

