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Goldbelly

3.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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Ordered the lobster roll kit for my father for Father's Day. He loved it and said everything was delicious!

Date of experience: June 21, 2020
Virginia
1 review
0 helpful votes
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Deliveries were on time and heating instructions easy to follow.

Date of experience: June 21, 2020
Virginia
1 review
0 helpful votes
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Shipping fast, food frozen on delivery and is exactly as described. Delicious

Date of experience: June 21, 2020
Virginia
1 review
0 helpful votes
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On time delivery and my Father
June 22, 2020

On time delivery and my Father absolutely loved the Banana pudding!

Date of experience: June 21, 2020
Virginia
2 reviews
0 helpful votes
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Eliot's Cheese cake was huge and arrived great. Awesome packing!

Date of experience: June 21, 2020
Virginia
1 review
0 helpful votes
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Everything was fantastic! Bagels were delicious! Will order again absolutely! Best bagels that I have had in years!

Date of experience: June 21, 2020
Virginia
1 review
0 helpful votes
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Excellent food, delivered on schedule and in great condition.

Date of experience: June 21, 2020
Virginia
1 review
0 helpful votes
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The delivery was on time and the package was good.

Date of experience: June 21, 2020
Virginia
1 review
0 helpful votes
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Food received was cold, preparation was very easy and it was delicious.

Date of experience: June 21, 2020
Virginia
1 review
0 helpful votes
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Ease of search on website with great food on easy delivery

Date of experience: June 21, 2020
Virginia
1 review
0 helpful votes
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Shipping was quicker than estimated, product was was great.

Date of experience: June 21, 2020
Virginia
1 review
0 helpful votes
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Food arrived in good shape and recipient really enjoyed it.

Date of experience: June 21, 2020
Virginia
1 review
0 helpful votes
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Excellent product! Arrived on time! Recipient was extremely pleased!

Date of experience: June 21, 2020
Virginia
1 review
0 helpful votes
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Arrived on time in good condition packed well good cooking instructions

Date of experience: June 21, 2020
Virginia
1 review
0 helpful votes
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Everything! Arrived early, stayed cold and was delicious

Date of experience: June 21, 2020
Virginia
1 review
0 helpful votes
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I had 3 completely different items shipped for Father's Day. All 3 arrived on time (quickly) and were so well packed. Huge hit! Will definitely order again!

Date of experience: June 21, 2020
Virginia
1 review
0 helpful votes
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It was a really nice option to get the food we love. It came just in time for lunch on my husband's birthday.

Date of experience: June 21, 2020
Virginia
1 review
0 helpful votes
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Food from Russ & Daughters was delivered on time, super fresh, and delicious

Date of experience: June 21, 2020
Virginia
1 review
0 helpful votes
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Delivery was during the day (preferred) and the cake arrived in perfect condition. The recipient sent us a photo and it looked perfect. They said it tasted amazing. We are so happy to give a gift knowing it will be well-received. You just can't go wrong with a gourmet food gift and this vegan chocolate cake was well worth the price.

Date of experience: June 21, 2020
Virginia
2 reviews
0 helpful votes
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Prompt - stayed at correct temperature - tasted fresh

Date of experience: June 21, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States