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The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.
This summary is generated by AI, based on text from customer reviews
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It was just as if we would have been at the White House getting our subs, they were delicious. Everything was perfect, would definitely recommend this service!
From placing my order to delivery, very accurate and superb service thank you
The bagels arrived very fresh, smelled so good and called out for immediate eating. Each is wrapped separately and can be refrigerated or frozen with ease. Have had very few bagels with such authentic texture and taste. Pretty perfect treat for Father's Day.
Delivery was on time, product was in good conditions
Shipped and arrived as expected. Bagels were fresh and cream cheese even arrived cool.
The order from Stan's donuts was great. But the cooling pack from the little pie company was completely warm, so I was a little hesitant on the pie itself. The order from the donut pub was not very tasty, so I will not be ordering those again. And fat Molly's brownies were all individually wrapped. Not the best brownies I've ever had So I will not be ordering those again either.
Ordering, shipping, delivery first rate. This is our pandemic splurge. The world may be crumbling around us, but Roberta's pizza and Zucker's bagels and lox make things seem better.
Food delivery was fast and the lox where some of the best I ever had.
The ordering process was smooth. Tracking my orders were easy. Ordered food from two different locations for Father's Day and everything was on-point-delicious.
Delivery was prompt and on time and food was great
The delivery was on time. The food was exactly as advertised. It was delicious!
There order arrived when it was supposed to and my family liked their Joes.
Love the variety of merchandise. Quick delivery! Easy ordering.
Answer: Automated response. Also, i don't like how i have to write 50 characters for a response. Whatever my response isis what my response is.
Answer: Hi Julie! Thanks for reaching out. We proactively monitor all packages and will communicate any possible or actual delays via email directly to you. Please feel free to reach out to us via [email protected] if you have any questions. Thanks!
Answer: They aren't necessarily a scam, but very poor customer service policies. If anything goes wrong with your order, like it did with mine, they just blocked me from their Facebook page so I couldn't leave a review. It's just luck if your order arrives and looks as you would expect and if it doesn't you are out of luck. Just contact local bakeries or restaurants and have them deliver for you, no reason to pay Goldbelly and have a third party who cares nothing about your order throw it around in the back of their truck and deliver it trashed. Goldbelly is unscrupulous and a big risk of wasted money.
Answer: Hi Barbara! Yes, it is the same business- we added the extra L this year. Thanks!
Answer: I received NO credit Goldbelly is not standing behind it.
Answer: Hi Samantha- Goldbely ships the best, most iconic food in the US directly to your door from the very people who produce it. If you have any more questions or are looking for any suggestions please don't hesitate to reach out to us at [email protected] Thanks!
Answer: Hi Karen! Thanks so much for reaching out. We're working on reviews for the individual products, but in the mean time if you have questions on anything or would like any recommendations, please feel free to reach out to our team at [email protected] and we'll help you! Eat Well & Prosper! Capt. Goldbely
Answer: Please follow up again via email, chat or phone for a team member to review so we can further assist.
Answer: Hi there. You can place an order directly on line for the item you wish on www.goldbelly.com. You can also give customer service a call to assist you with placing the order.
Answer: Hi! They are one in the same- though we launched as Goldbely, we added the additional L last year. More L for the same low price :)
Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.

