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The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.
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Everything. Shipment showed up sooner than it was supposed to, exactly as pictured, and delicious. No complaints!
Ordering, the delivery, the product was well wrapped.
Arrived a day early. Everything as ordered. I got my fix for Montreal bagels satisfied in a big hurry. Yay!
Smooth transaction, delivered on- time, packing was excellent.
Delicious food delivered quickly with all the instructions to make it perfectly.
Ordering was very easy. We had received a package the week before as a gift and that is what encouraged us to try it for a gift to our daughter.
It was easy to order and the delivery was seamless.
Great selection and price points and delivered on time!
Website is easy to navigate. Lots of great food options.
Arrived the day I wanted them in perfect condition with complete cooking instructions.
The items from Stylish Spoon were very good and came quickly.
The lobster rolls from Beal's were excellent came when expected, fresh and delicious. We will be sending some to friends!
Both orders arrived as scheduled and were still cold. The lobster roll kit was so fresh and delicious. Have yet to try the dumplings. Thanks Goldbelly for allowing us to purchase from you. Very satisfied customers.
Delivered right on schedule and the recipient was delighted!
The pie was delicious.
H&H bagels, salmon, and cream cheese were great!
Product arrived as scheduled. Lobsters were a bit lethargic but still alive.
Everything. Simple, fast and easy. And I loved your tracking system that included a map. Very Amazon like butt I did everything from my phone and the process was seamless. I'll be back for more!
Answer: Automated response. Also, i don't like how i have to write 50 characters for a response. Whatever my response isis what my response is.
Answer: Hi Julie! Thanks for reaching out. We proactively monitor all packages and will communicate any possible or actual delays via email directly to you. Please feel free to reach out to us via [email protected] if you have any questions. Thanks!
Answer: They aren't necessarily a scam, but very poor customer service policies. If anything goes wrong with your order, like it did with mine, they just blocked me from their Facebook page so I couldn't leave a review. It's just luck if your order arrives and looks as you would expect and if it doesn't you are out of luck. Just contact local bakeries or restaurants and have them deliver for you, no reason to pay Goldbelly and have a third party who cares nothing about your order throw it around in the back of their truck and deliver it trashed. Goldbelly is unscrupulous and a big risk of wasted money.
Answer: Hi Barbara! Yes, it is the same business- we added the extra L this year. Thanks!
Answer: I received NO credit Goldbelly is not standing behind it.
Answer: Hi Samantha- Goldbely ships the best, most iconic food in the US directly to your door from the very people who produce it. If you have any more questions or are looking for any suggestions please don't hesitate to reach out to us at [email protected] Thanks!
Answer: Hi Karen! Thanks so much for reaching out. We're working on reviews for the individual products, but in the mean time if you have questions on anything or would like any recommendations, please feel free to reach out to our team at [email protected] and we'll help you! Eat Well & Prosper! Capt. Goldbely
Answer: Please follow up again via email, chat or phone for a team member to review so we can further assist.
Answer: Hi there. You can place an order directly on line for the item you wish on www.goldbelly.com. You can also give customer service a call to assist you with placing the order.
Answer: Hi! They are one in the same- though we launched as Goldbely, we added the additional L last year. More L for the same low price :)
Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.

